Customer service Powai fresher can also apply

2 weeks ago


Mumbai City District, India Genxhire Services Private Limited Full time
Customer service_ Mumbai (Powai location)_ fresher can also apply _ excellent english communication is must_WFO/WFH

Job Role:
Customer Service - Associate

About the Role
We are looking for customer service executives for inbound and outbound customer service
operations.
In this role, you will be responsible to resolve customer queries, concerns and escalations
across channels - calls, chats, emails and social media.
You are expected to work very closely with cross-functional teams to provide instant
solutions to customers.
What will you need

  • Customer First approach
  • Excellent communication skills written and spoken.
  • Candidates who can speak regional languages in addition to English will be
preferred.

  • MS office basics
Work Location

  • Mumbai
  • Hybrid Work Model [2Days Work from Office, 4 Days Work from
Home]

  • Post joining Training & On the job training is work from office [First 4 weeks]
Shifts/Weekly Offs

  • Rotational shifts[Nightshifts]& rostered weekly offs[6 Days working]
-day shift wfo, night shift wfh
Qualification

  • HSC / Graduation With excellent communication skills [Written and Spoken]
  • Typing Speed 30 WPM Accuracy 95%+
Kindly revert if interested with below mentioned details and
updated copy of resume so that I can proceed further .
Current Ctc-
Expected ctc-
Notice period(how much can you negotiate)-
Current location-
Preferred location-
Reason for change-
Total Experience- Signature:

Thanks & Regards

Akshta singh

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