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Customer Service Executive
7 days ago
Giving and receiving updates to/from different stake holders such overseas agents, exporters, importers, freight forwarders, shipping lines, CFS, etc.
- Handle complete logistics shipments from door to door and liaise with vendors on a daily basis.
- Respond to customer inquiries and complaints in a timely and professional manner.
- Collaborate with other teams within the organization to ensure a seamless customer experience.
**Desired Skills/Knowledge**:
Word, Excel (intermediate level), must possess good command over spoken and written English. Knowledge of spoken Marathi and Hindi is a must.
**Academic Qualifications**: Graduate in any stream
**Experience**: Upto 3 years in logistics/freight forwarding.
**Academic Qualifications**: Graduate in any stream
**Location**: Sakinaka, Andheri (E)
**Timings**: 10:00 AM to 6:30 Pm
**GRT Global Logistics Pvt Ltd**
GRT Global Logistics established in 1998, is a leading LCL consolidator, FCL Freight forwarder and 3PL service provider, with its headquarters in Mumbai, India. GRT offers customized cost-effective technology driven transport and logistics solutions using the fastest and most effective modes of transport for export and import shipments.GRT also offers international air transport services for the entire spectrum of commodities.
**Salary**: ₹200,000.00 - ₹420,000.00 per year
Schedule:
- Day shift
**Speak with the employer**
+91 7200416660