Customer Support Executive
2 weeks ago
About Appitsimple Infotek
Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform.
We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.
The Job Description for Customer Support Executive:
- 1)Work on chats and Tickets
2)Maintain a mean response time of less than 1 minute since it is live chat support
3)Chat Quality score should not be less than 4/5
4)Close maximum support tickets in a month
5)Resolve queries with utmost efficiency to facilitate customer retention.
**Requirements**:
1)Experience in Tech Support
2)Experience with troubleshooting
**Perks of Working with Us**
- 5-day Workweek
- Unlimited Paid Leave Policy
- Uncapped Performance-Based Incentives
- Reward & Recognition Programs
- Annual Company Retreats
- Employee Referral Rewards
**Job Types**: Full-time, Permanent
Pay: ₹9,084.23 - ₹30,714.01 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Support Executive
4 weeks ago
Sarkhej, Ahmedabad, Gujarat, India Appitsimple Infotek Private Limited Full timeAbout Appitsimple Infotek Established in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform. We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently...
-
Customer Support Executive
4 weeks ago
Ahmedabad, Gujarat, India PerfectRecruit Services Full time**Profile: - ** Customer Support Executive **Nos: - ** 3 **Time: - **8Am to 5Pm (Mar to Nov) And 9Am to 6Pm (Nov to Mar) - Daylight savingWorking **Days: - ** 6 Days - They are looking for excellent English communicators as well as excellent proficiency in written as well. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹25,000.00...
-
Customer Support Executive Ahmedabad
4 weeks ago
Sarkhej, Ahmedabad, Gujarat, India Parex Technologies Full time**Experience: 2 to 7 Years** **Location: Ahmedabad** **Work From Office Only** **Job description**: - To solve the queries of the customer via Mail, Chat & Web Call. - No Sales process is required - To provide the best resolution to the customers. - To work with the software technical team(if required) to resolve the customer problem - Proficient in...
-
Executive Customer Support
4 weeks ago
Ahmedabad, Gujarat, India ISOTEX Corporation Full timeWe, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our...
-
Customer Support Executive
4 weeks ago
Ahmedabad, Gujarat, India PerfectRecruit Services Full time**Profile: - ** Customer Support Executive **Time: - **10AM to 7PM Alternate Saturdays Offs **Days: - ** 6 Days - They are looking for excellent English communicators as well as excellent proficiency in written as well. **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: -...
-
Customer Support Executive
4 weeks ago
Nikol, Ahmedabad, Gujarat, India QDev Technolab Full time**Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...
-
Customer Support Executive
7 days ago
Odhav, Ahmedabad, Gujarat, India Wellvort Fashion Private Limited Full time**Key Responsibilities**: - **Issue Resolution**: Identify and troubleshoot customer problems, provide accurate solutions, and escalate complex issues to appropriate departments or higher management as needed. - **Customer Satisfaction**: Ensure customer satisfaction by delivering timely and professional responses, exceeding customer expectations, and...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India GM Infotech Full timeWe are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 9 AM to 6 PM, ensuring that our customers receive timely support during their preferred...
-
Customer Support Executive
2 weeks ago
Ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeThe Job Description for Customer Support Executive:- 1)Work on chats and Tickets 2)Maintain a mean response time of less than 1 minute since it is live chat support 3)Chat Quality score should not be less than 4/5 4)Close maximum support tickets in a month 5)Resolve queries with utmost efficiency to facilitate customer retention. Requirements 1)Experience...
-
Customer Support Executive
1 month ago
Ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeThe Job Description for Customer Support Executive:-1)Work on chats and Tickets2)Maintain a mean response time of less than 1 minute since it is live chat support3)Chat Quality score should not be less than 4/54)Close maximum support tickets in a month5)Resolve queries with utmost efficiency to facilitate customer retention.Requirements1)Experience in Tech...
-
Customer Support
7 days ago
Ahmedabad, Gujarat, India Protocolzone Full timeAs a Customer Support Representative, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. Your role is crucial in maintaining customer satisfaction and fostering long-term relationships with our clientele. You will work closely with various departments to address...
-
Customer Support Executive
9 hours ago
Ahmedabad, Gujarat, India Ecosmob Technologies Pvt. Ltd. Full time**Designation**: Customer Support Executive - L1 **Location - Ahmedabad** **About Ecosmob**: Ecosmob Technologies Pvt. Ltd. is the fastest growing IT company specializing in VoIP (Voice over IP and Video over IP). Ecosmob's other range of services include Smart Phone Applications, Search Engine Optimization, Website Development & Design and Web...
-
Customer Service
7 days ago
Sarkhej, Ahmedabad, Gujarat, India Talentfinity consultancy Full timeAnswering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customer’s query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5....
-
Customer Support Executive
7 days ago
Ahmedabad, Gujarat, India Mavenvista Technologies Full time**Experience**:Freshers** **Roles and Responsibilities**: - Effectively resolving customer support query via call or ticketing tool. - Creating / updating platform usage reports on weekly and monthly basis and also sharing the same with respective client SPOC. - Ensuring highest Customer Satisfaction through appropriate handling of Customer Complaints &...
-
Customer Support Executive
7 days ago
Ahmedabad, India KANSULT TAX SOFT PVT LTD Full timeOpening for Customer Support Executive at Prahladnagar Satellite Ahmedabad in a 25+ Years old Software Company, Graduate (BE Computer/IT, MCA, BCA,DCA, B.Com with Computer Knowledge) - Experienced min 6 months, Basic Computer knowledge with MS Excel is required. Experience in Software support will be given higher preference. Support over inbound calls...
-
Customer Support Executive
4 weeks ago
Vastrapur, Ahmedabad, Gujarat, India PerfectRecruit Services Full time**Profile: - ** Customer Support Executive **Nos: - ** 3 **Time: - **8Am to 5Pm (Mar to Nov) And 9Am to 6Pm (Nov to Mar) - Daylight saving **Requirement: - ** - They are looking for excellent English communicators as well as excellent proficiency in written as well. **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 - ₹30,000.00 per...
-
Customer Support Executive
4 weeks ago
Mahesana, Gujarat, India Agrovikas Agritech Pvt Ltd Full timeSupport Executive Immediate Recruitment: Support Executive Job Location: Mehsana, Gujarat - Skilled in providing product related information - Good communication skills in Gujarati. Educational Qualification: Any Graduate Experience: Experienced Training will be provided. **Speak with the** **Recruitment Manager** **Mr. Aakash G Pandya** **+91...
-
Customer Support Executive
4 weeks ago
Ahmedabad, India Gamesys11 Full time**About Gamesys11**: Gamesys11 is an innovative fantasy sports platform tailored for the Indian market. As a rapidly expanding startup, we are dedicated to providing sports enthusiasts with thrilling and engaging fantasy gaming experiences. **Responsibilities**: - Address customer inquiries, concerns, and technical issues promptly and professionally. -...
-
Customer Support Executive
2 weeks ago
Ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeCompany Overview Appitsimple Infotek Pvt Ltd is a pioneer product-based IT company revolutionizing business operations. Known for SoftwareSuggest and CallHippo platforms, offering innovative solutions to businesses worldwide. Job Overview Junior Customer Support Executive position at Appitsimple Infotek Pvt. Ltd. in Ahmedabad. Full-Time employment with 1-3...
-
Customer Support Executive
1 month ago
Ahmedabad, India Appitsimple Infotek Pvt. Ltd. Full timeCompany OverviewAppitsimple Infotek Pvt Ltd is a pioneer product-based IT company revolutionizing business operations. Known for SoftwareSuggest and CallHippo platforms, offering innovative solutions to businesses worldwide.Job OverviewJunior Customer Support Executive position at Appitsimple Infotek Pvt. Ltd. in Ahmedabad. Full-Time employment with 1-3...