Ms Dynamics CRM

1 month ago

Pune Maharashtra, India TransformHub Full time

**Solutions Architect - MS Dynamics CRM**

**Key Responsibilities**
- CRM Application Lead will lead the delivery of our Microsoft Dynamics 365 solutions.
- Be a champion/SME (Subject Matter Expert) for both technical and functional solutions across the Microsoft platform, driving the adoption of new features and technology.
- Possess strong understanding of Dynamics 365 & power platform stack and stay relevant with new features.
- Design and development of aviation domain specific implementations; Influence usage of out of the box Dynamics 365 functionality, giving NCS a competitive advantage.
- Meet and exceed customer expectations on business knowledge, skills, and behaviour.
- Identify business/project risk and mitigate or communicate as necessary.
- Ensure progress updates are communicated to relevant parties both formally and informally.

**Required Experience & Skills**
- Minimum of 10+ years of proven experience in implementing End-To-End Large scale solutions involving Dynamics CE(CRM) with multi country roll out of at least 7-8 full scale industry solutions using Dynamics CE (CRM), Integrations, Power Platform.
- In-depth knowledge of all modules of Dynamics 365 CE, including appropriate Architect level certifications. Relevant experience on Dynamics 365 Sales, Marketing & Customer Insights.
- Strong implementation experience with Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI, RPA etc.), including appropriate Architect level certification.
- Broad understanding of software development lifecycle, Development management, Release management, Data migration, cut-over planning, and Go-Live support.
- Exposure in Cloud Storage Services (Azure SQL, Blob storage etc.)
- Experience with Azure Platform and Integration Services including LogicApps, Functions, Azure Service Bus etc.
- Experience working with onsite offshore teams.
- Experience of Agile / Waterfall Methodology
- Ability to architect solutions that involve multi-region implementations.
- Strong technical leadership for engagements and ability to present to the C-Suite stakeholders.
- Ability to handle distributed large teams and deliver quality solutions.

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