Female Customer Follow-up Executive

2 weeks ago


Chennai District Tamil Nadu, India Laxmi Jewellery Chennai Pvt Ltd. Full time

**Job Title**: Customer Follow-up Executive (Jewellery Showroom)

**Location**: NSC Bose Road, Sowcarpet, Chennai

**Position Overview**:
**Key Responsibilities**:

- **Customer Engagement & Follow-Up**: Contact customers post-purchase to ensure satisfaction with their products and services.
- **Issue Resolution**: Address any customer concerns, queries, or complaints promptly, ensuring they are handled professionally and effectively.
- **Sales Support**: Collaborate with the sales team to follow up on pending orders, special requests, and new product arrivals. Keep customers informed about the status of their orders, repairs, or customization work, providing updates when necessary. Gather feedback from customers regarding their showroom experience and the quality of jewellery purchased to help improve service. Maintain an organized and updated database of customer interactions, ensuring timely follow-ups and effective communication. Promote loyalty programs, upcoming events, or new collections, offering customers additional incentives to return to the showroom. Develop personalized relationships with high-value clients, offering tailored product recommendations based on their preferences and previous purchases. Ensure customers are invited to exclusive showroom events, sales, and promotions. Provide regular reports to management on customer follow-up activities, feedback received, and areas of improvement.

**Required Skills & Qualifications**:
Order & Repair Tracking

Feedback Collection

Customer Database Management

Loyalty & Retention Programs

Personalized Service

Event Invitations

Reporting

Strong communication and interpersonal skills.

Customer-oriented mindset with the ability to manage multiple clients.

Attention to detail and organizational skills.

Ability to handle customer queries and complaints with patience and professionalism.

Familiarity with CRM software is an advantage.

Basic knowledge of jewellery products, designs, and trends is a plus.

Experience in a customer service role, ideally within the jewellery or luxury retail industry.

Computer Skills (MS Word, Excel, Powerpoint)

**Experience**:

- 1-3 years in customer service, follow-up, or a related role in a wholesale jewellery environment.

**Key Competencies**:

- Excellent follow-up skills
- Problem-solving abilities
- Sales and service mindset
- Strong organizational skills
- Team collaboration

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

Application Deadline: 21/10/2024
Expected Start Date: 21/10/2024



  • Vilankurichi, Coimbatore, Tamil Nadu, India Sanumas Solutions Full time

    **Client**: Textile Machinery Manufacturers **Location**: Coimbatore **Job title**: Purchase Follow up - Female only **Exp**: 1- 2 yrs Qualification: Any Graduate/ Diploma **Skill Set**: Previous working exposure in Purchase Department will be ideal Experience in Machine Building, Machine Assembly / Machinery Good working knowledge or exposure in ERP...

  • Payment Follow Up

    3 weeks ago


    Chennai, Tamil Nadu, India Eagle Group of Companies Full time

    **URGENT REQUIREMENT** **Female Only preferred** **Qualification : Any degree with system knowledge** **Experience: 1 to 2 years and Need Customer Handling** **Package : CTC - 19K, TH - 15K** **Benefits : Esi and PF** **Timing: 9.00AM - 7.00PM** **Location : Adyar** **Contact :7305039766** Pay: ₹13,000.00 - ₹18,000.00 per month **Benefits**: -...


  • Chennai, Tamil Nadu, India Woodpecker Furniture Full time

    **Female - Customer Telecalling Executive** Work Location**:Besant Nagar, Chennai** **Requirements and skills** - 1-3 years of relevant experience - Excellent verbal and written proficiency in English and Tamil. (Hindi - will be an added value) - Proactive Communication - Capability to interact with customers of varying persona - Active team player -...


  • Chennai District, Tamil Nadu, India Avishya Trading Pvt. Ltd. Full time

    _**Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.**_ **Designation: Sales & Customer Service - Trainee/Executive (Female)** **Roles and Responsibilities**: - Actively promote our range of heritage handloom sarees and...

  • Billing Follow-up

    4 weeks ago


    Madipakkam, Chennai, Tamil Nadu, India BFS Technologies Private Ltd Full time

    **Job Summary**: We are seeking a detail-oriented Billing Follow-up and Tender Executive to manage the tendering process, prepare quotations, and oversee document management. The role involves liaising with clients, contractors, and government departments, ensuring compliance with tendering requirements, and maintaining strong client relationships. **Key...

  • Customer Follow Up

    4 weeks ago


    Chennai, Tamil Nadu, India Kmrl kalaimakal Travels Full time

    Minimum Degree Qualification required Language to know: Tamil, English, minimum Hindi **Job Types**: Full-time, Part-time, Permanent Pay: From ₹12,000.00 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Evening shift - Night shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) Shift...

  • Customer Follow Up

    3 weeks ago


    Chennai, Tamil Nadu, India Kmrl kalaimakal Travels Full time

    Minimum Degree Qualification required Language to know: Tamil, English, minimum Hindi **Job Types**: Full-time, Part-time, Permanent **Salary**: From ₹12,000.00 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Evening shift - Night shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...

  • Sample Merchandiser

    4 weeks ago


    Erode, Tamil Nadu, India ARTIKA COTTON MILLS, Bhavani Full time

    **Job Description: Sample Merchandiser - Female** **Job location: Erode** **Experience : 1 to 3 Years** **Qualification : Textile related or Relevant degree** **Roles & Responsibility**: **Here is a glimpse of what you'll do**: - Internal & external communication, - Sampling, - Experience in handling Yarn, Weaving and Processing. - Preparing internal...

  • Follow Up and Billing

    4 weeks ago


    Chennai, India R1 RCM, Inc. Full time

    Role Objective: The accounts receivable follow-up team in a healthcare organization is responsible for looking after denied claims and reopening them to receive maximum reimbursement from the insurance companies. Essential Duties and Responsibilities: - Follow up with the payer to check on claim status. - Identify denial reason and work on resolution. -...


  • Ernakulam District, Kerala, India ZEAK US Full time

    **Responsibilities**: - Follow up with customers regarding their banking inquiries and account status. - Assist customers with account-related issues, providing solutions and guidance. - Collaborate with various banking departments to resolve customer concerns. - Maintain accurate records of customer interactions and follow-up actions. - Ensure timely...

  • Payment Follow Up

    2 weeks ago


    Chennai, India Eagle Group of Companies Full time

    **URGENT REQUIREMENT** **Female Only preferred** **Qualification : Any degree with basic system knowledge** **Package : CTC - 13K, TH - 10K** **Benefits : Esi and PF** **Timing: 9.00AM - 6.00PM** **Location : Adyar** **Contact :7305030577** **Salary**: ₹10,000.00 - ₹13,000.00 per month **Benefits**: - Cell phone reimbursement - Health...

  • Executive Secretary

    4 days ago


    Chennai, Tamil Nadu, India Skillease Full time

    Manage executive calendars, including scheduling meetings, appointments, and travel arrangements. - Coordinate and organize meetings, conferences, and events, both internally and externally. - Prepare and distribute agendas, meeting materials, and follow-up documentation. - Assist with the preparation of reports, presentations, and other documents Serve as a...


  • Vadavalli, Coimbatore, Tamil Nadu, India Sree labeltech Full time

    **CUSTOMER SUPPORT - INBOUD SALES - FEMALE BELOW 30 YEARS** Leading manufacturing company in the field of Self adhesive Labels. Qualification: Any degree. MBA - Added Advantage. **Experience Required :Minimum Two years** **Resposibilities** - Handle customer Enquiry & Preparing Sales quotations - Maintaining existing customers follow ups - Execute...


  • Ramanatha Puram, Coimbatore, Tamil Nadu, India VISHNU EQUIPMENTS PVT LTD Full time

    **Responsibilities**: - Source potential CNC-related suppliers and vendors, evaluate and select the most cost-effective and reliable suppliers for our projects. - Monitor and evaluate supplier performance and ensure compliance with quality and delivery expectations. - Ensure timely delivery of materials. - Track and report on the progress of all CNC-related...


  • Coimbatore, Tamil Nadu, India Rk ecran private limited Full time

    Job title: Customer relationship Executive (FEMALE) Job location: Coimbatore **Role Description** This is a full-time on-site role located in Coimbatore for a Customer Relationship Manager. The Manager will be responsible for building and maintaining strong relationships with customers, addressing customer inquiries and issues, collaborating with cross...


  • Coimbatore, Tamil Nadu, India Rk ecran private limited Full time

    Job title: Customer relationship Executive (FEMALE) Job location: Coimbatore **Role Description** This is a full-time on-site role located in Coimbatore for a Customer Relationship Manager. The Manager will be responsible for building and maintaining strong relationships with customers, addressing customer inquiries and issues, collaborating with cross...


  • Erode, Tamil Nadu, India ARTIKA COTTON MILLS, Bhavani Full time

    **Job Description: Stores & Accessories Material Follow up** **Job location: Erode** **Experience : 2+Years** **Qualification : Any - Bachelor or Master Degree.** **Roles & Responsibility**: - Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability - Meet sales goals by training, motivating, mentoring...


  • Pallavaram, Chennai, Tamil Nadu, India ST COURIER Full time

    Warm Greetings from ST Courier Head Office. We are Urgently hiring Customer Support Executives - Females Experience: 0 - 1 Year Industry: Logistics Department: CSD (Customer Care) Roles: - Solving the Customer's Queries - Following for the Consignment/ Delivery of Couriers or Parcels - Making sure and arranging for the on time delivery. **Salary**: 10...

  • Customer Follow Up

    4 weeks ago


    Chennai, India Kmrl kalaimakal Travels Full time

    Minimum Degree Qualification required Language to know: Tamil, English, minimum Hindi **Job Types**: Full-time, Part-time **Salary**: From ₹13,000.00 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Day shift - Night shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kaliamman Kovil Street,...

  • Customer Follow Up

    1 week ago


    Chennai, India Kmrl kalaimakal Travels Full time

    Minimum Degree Qualification required Language to know: Tamil, English, minimum Hindi **Job Types**: Full-time, Part-time **Salary**: From ₹12,000.00 per month **Benefits**: - Flexible schedule - Health insurance Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kaliamman Kovil...