Quality Auditor

We are looking for a call quality auditor who has worked in any BPO/call center and audited calls. **Responsibilities**: - Call auditing of a team of 30+ people. - listen to calls regularly and update quality parameters in the portal. - one on one meetings with agents and team leaders to improve call quality. - provide training to agents. - ready to work...

As a Call Quality Auditor, your responsibilities include call monitoring for the calls handled by the customer service agents, performing quality audits, conducting analysis and providing feedback to the agents for the parameters. who has previously worked in a Call Quality Auditing process for a minimum of 1- 2 years of Experience. **Role And...

Call centre quality auditors listen to calls from the call centre operators and BPO, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the management. **Responsibilities**: -...

**Job Description: -** **“Excellent Opportunity for Internal Auditor - CA / Inter CA” (Fresher) - Gandhinagar, Gujarat** **Work** Internal Audit Market Offering (Risk Advisory) which focuses on Operational and Regulatory Compliance and Process and Controls Advisory in Internal Audit. **Preferred background**: - CA / Inter CA Preferred 0- Fresher...

Opening: 1 Nos. Job ID: 80526 Employment Type: Full Time Reference: Work Experience: 2.0 Year(s) To 4.0 Year(s) CTC Salary: 4.80 LPA TO 6.00 LPA Function: ITES / BPO / KPO / Customer Service / Operations Industry: Steel/Metal/Iron/Non-ferrous Qualification: B.Tech/B.E. - Mechanical; Diploma - Mechanical **Location**: - Gandhinagar **Duties and...

:Transportation allowance Canteen Subsidy Night Shift allowance as per process Schedule Attendance Bonus Health Insurance Tuition Reimbursement Incentive components campaign wise Work Life Balance Initiatives Rewards & Recognition Internal movement through IJP What You’ll Be Doing: Create Speech Analytics language content for requested insights Create...

:Transportation allowanceCanteen SubsidyNight Shift allowance as per processSchedule Attendance BonusHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork Life Balance InitiativesRewards & RecognitionInternal movement through IJP What You’ll Be Doing: Create Speech Analytics language content for requested insightsCreate searches and...

Role Responsibilities Candidate to have good knowledge and experience of IMO function of the Bank. Key responsibilities include Loan Documents processing, KYC (CDD) related activities, opening of TP IDs, checking Account Opening Forms, etc.. Strategy Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the...