Call Quality Executive

2 weeks ago


Gandhinagar, India agrovikas agritech pvt ltd Full time

Call centre quality auditors listen to calls from the call centre operators and BPO, recorded or live, in order to assess compliance with protocols and quality parameters.
They grade the employees and provide feedback on the issues that require improvement.
They interpret and spread quality parameters received by the management.

**Responsibilities**:

- Manage team of 5 call quality auditors, Monitor auditing of team 100+ people.
- Track and manage the call.
- Provides performance feedback and input to all monitored calls to increase service quality real-time discussion.
- One on one meeting with quality auditors and agents and team leaders to improve call quality.
- Provide training quality auditors and agents.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ghandinagar, Gujarat (required)

Ability to Relocate:

- Ghandinagar, Gujarat: Relocate before starting work (required)

Work Location: In person



  • Gandhinagar, India Cosmos Manpower Private Limited Full time

    As a Call Quality Auditor, your responsibilities include call monitoring for the calls handled by the customer service agents, performing quality audits, conducting analysis and providing feedback to the agents for the parameters. who has previously worked in a Call Quality Auditing process for a minimum of 1- 2 years of Experience. **Role And...

  • Call Quality Auditor

    56 minutes ago


    Gandhinagar, India agrovikas agritech pvt ltd Full time

    **Call Quality Auditor** Call center quality auditors listen to calls from the call center operators and BPO, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the...

  • Tele Calling Executive

    59 minutes ago


    Gandhinagar, India Shree Uma Real Estate Full time

    A Tele-calling in real estate is a professional who helps customers buy, sell, or rent properties. They also provide guidance, market analysis, negotiation, and contract services to their clients. **Salary**: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Day range: - Monday to Friday - Weekend...

  • Quality Executive

    4 days ago


    Gandhinagar, India Aashka Hospitals Ltd. Full time

    Implement NABH standards and achieve the Accreditation. - Assist in developing Hospital policy and departmental manual as per NABH standards. - To study, understand and analyse the hospital policies and procedures,” Identify the gaps” between them and the pursued accreditation standards. - Working with operational staff to establish procedures,...

  • Quality Executive

    41 minutes ago


    Gandhinagar, India Aashka Hospitals Ltd. Full time

    Implement NABH standards and achieve the Accreditation. - Assist in developing Hospital policy and departmental manual as per NABH standards. - To study, understand and analyse the hospital policies and procedures,” Identify the gaps” between them and the pursued accreditation standards. - Working with operational staff to establish procedures,...


  • Gandhinagar, India Tekni Plex India Private Limited Full time

    **QC Executive - Plastic Industry** **Education **: Diploma / Graduate - Plastic / CIPET **Experience**: 05 to 10 Years (**Quality Control In Plastic Industry**) - **Experience in Plastic Packaging Manufacturing will be given preference.**_ - Maintain Incoming Material Inspection System and Prepare SOP for the same, Generate NC and record CAPA from...

  • Support Executive

    3 days ago


    Gandhinagar, India agrovikas agritech pvt ltd Full time

    We - re looking for an support executive who can confirm orders over the call. **Responsibilities** - Listen to customer calls and Manage and Confirm the orders over the Call. - Understand the needs of the customer and give them sufficient information over the Call. **Requirements**: - Proven work experience as an order confirmation Executive in a...


  • gandhinagar, India DRC Systems Full time

    Profile : QA LeadExperience : 5+ YearLocation : GIFT City Gandhinagar (Work from office)To know more about the company you can visit our company website the email once you receive it.Job Description6-8 years of experience in software testing and test automation/performance, with solid, demonstrable understanding of software development and testing...


  • Gandhinagar, India Hotel Pathikashram Nilaya Full time

    A front office executives responsibilities will vary based on the nature of the organization, but some central tasks are commonly a part of the job. Our analysis of listings reveals the following as duties usually expected of a front office executive:Welcome CustomersFront office executives greet everyone who enters. This action sets up a positive...


  • gandhinagar, India DRC Systems Full time

    Profile : QA Lead Experience : 5+ Year Location : GIFT City Gandhinagar (Work from office) To know more about the company you can visit our company website Acknowledge the email once you receive it. Job Description 6-8 years of experience in software testing and test automation/performance, with solid, demonstrable understanding of software development...

  • Field Executive

    6 days ago


    Gandhinagar, India SPM ELECTRONICS AND SYSTEMS Full time

    **Department: Sales** **Designation: Technical Sales Executive** **Job location: SPM ELECTRONICS AND SYSTEMS, B-44, GIDC, Electronics Estate, Sector-25, Gandhinagar** **Qualification: MECHANICAL ENGINEER** Hiring for a "Sales Executive" who will be responsible for helping build up a business by identifying New business prospects and selling product and...

  • Front Desk Executive

    3 weeks ago


    Gandhinagar, India Swagat Group Full time

    **About Us** Swagat Group is a construction & real estate company committed to build aspirations and delivering value. In the last 50 years, we have developed over 90 Lacs sq. ft. of prime high-rise housing, bungalows, Villa, Condominiums & Commercial Buildings etc. across Gujarat. Over 40,000 happy smiles across 75+ landmark properties stand testimony to...


  • Gandhinagar, India DRC Systems Full time

    Profile: QA LeadExperience :5+ YearLocation :GIFT City Gandhinagar (Work from office)To know more about the company you can visit our companywebsite the email once you receive it.Job Description6-8 years of experience in software testing and test automation/performance, with solid, demonstrable understanding of software development and testing practices.2+...

  • Admin Executive

    6 days ago


    Gandhinagar, India Schilthorn Precision Engineering Private Limited Full time

    **Position**: Admin Executive **Location**: Chhatral (Kadi / Kalol) **Qualification**:Any Graduate / Post Graduate / Diploma **Work experience**: Fresher - 2 yrs. **No. of Opening**: 1 **MAIN RESPONSIBILITIES**: - Security management - House Keeping management - Mobile Billing - Staff and member travel Ticket Booking & Arrangement. - Vehicle Management. -...

  • Sales Executive

    45 minutes ago


    Gandhinagar, India Pulpit Mobility pvt. ltd. Full time

    We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls,in person meetings with clients, and meeting sales targets. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales...


  • Gandhinagar, India NIceG Pvt Ltd Full time

    **We are Garment Manufacturing company.** **Locate at GIDC Chhatral, Near Ahmedabad.** **We have Vacancies for: - Outbound sales** **Sales: - ** - Learn about the key requirements, duties, responsibilities, and skills that should be in a sales job description. - Sales and Marketing Executive Job Description - Sales and marketing executives research and...


  • Gandhinagar, India Cosmos Manpower Private Limited Full time

    We are looking for Solar sales executive for sector 25, GIDC location in Gandhinagar. Education Qualification: Any Graduate Experience: 1 to 3 year Salary Range: 20k to 30k plus Incentive Roles and Responsibility: Handing calls and generating business through available leads, keep relationship with existing and new client. **Job Types**: Full-time,...

  • Accounts Executive

    3 weeks ago


    gandhinagar, India Aveolabs Global Private Limited Full time

    We are searching for high-energy Accounts Executive (women) who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and understanding of industry trends, Account Executives will communicate directly with clients and prospects, understand their individual needs, and recommend products or services...

  • Accounts Executive

    3 weeks ago


    Gandhinagar, India Aveolabs Global Private Limited Full time

    We are searching for high-energy Accounts Executive (women) who can recognize opportunities and turn leads into long-lasting partnerships. With their extensive product knowledge and understanding of industry trends, Account Executives will communicate directly with clients and prospects, understand their individual needs, and recommend products or services...


  • Gandhinagar, India NIceG Pvt Ltd Full time

    **We are Garment Manufacturing company.** **Locate at GIDC Chhatral, Near Ahmedabad.** **We have Vacancies for: - Outbound sales** **Sales: - ** - Learn about the key requirements, duties, responsibilities, and skills that should be in a sales job description. - Sales and Marketing Executive Job Description - Sales and marketing executives research and...