Customer Support Executive
3 weeks ago
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
1) Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
2) Helping customers choose the right product for their requirements and budget.
3) Handling customer concerns and complaints in a timely manner.
4) Informing customers of upcoming promotions or deals.
5)They often pass on customer service data to higher authorities, which leads to significant changes within the customer service department's response guides and in-house processes.
**Required Skills**:
2) Graduate Fresher/ Experience can apply.
3) Excellent Communication skills in English and Typing Skills
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Flexible shift
- Night shift
Ability to commute/relocate:
- Siliguri, Shiliguri - 734001, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9775395000
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