Insurance Telecaller
3 months ago
D - Insurance Telecaller
1. Overall Purpose:
Tele calling & achieving the defined SLA’s
2. Reporting to:
Team Leader
3. Accountabilities:
Primary & Critical Accountabilities
Adhere to the product script provided by Company
Meeting the monthly productivity targets
Should meet the required benchmarks
- Login hours
- Call handling time
- Quality scorings as per the requirements laid down by the company
Capture additional customer details
Generate Reference and Cross-sell
4. Key Competencies:
Language - Need to know the basic language - English & Hindi
Excellent communications skills
Strong Process Orientation
Product Knowledge - Need to have thorough knowledge of the product
Ability to work under Pressure
Ready to learn and take additional responsibilities
5. Experience and Qualification:
Minimum HSC
Experience in outbound process
**Job Type**: Permanent
**Salary**: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Insurance sales: 1 year (preferred)
- Telecalling: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9136828134
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