Customer Care Representative

4 weeks ago

Noida, India Astro Arun Pandit Pvt Ltd Full time

As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving complaints, and providing information to customers in a professional and efficient manner. You will serve as the first point of contact for customers, ensuring a positive experience and building strong relationships. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.

**Key Responsibilities**:
**Issue Resolution**: Investigate and resolve customer complaints and issues in a timely manner. Identify root causes of problems and implement effective solutions to prevent recurrence.

**Communication**: Communicate effectively with customers and internal teams to ensure smooth resolution of issues and timely delivery of services. Provide regular updates to customers regarding the status of their inquiries or concerns.

**Customer Satisfaction**: Strive to exceed customer expectations by delivering exceptional service and demonstrating empathy and understanding towards customer needs and concerns.

**Quality Assurance**: Adhere to company policies and procedures while handling customer inquiries and resolving issues. Ensure compliance with quality standards and service level agreements.

**Feedback**: Gather feedback from customers regarding their experiences and suggestions for improvement. Share feedback with relevant departments to drive continuous improvement in products and services.

**Team Collaboration**: Collaborate with colleagues and other departments to address complex customer issues and ensure seamless customer experiences across all touchpoints.

**Qualifications and Skills**:

- High school diploma or equivalent; Bachelor's degree preferred.
- Previous experience in customer service or a related field preferred.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Problem-solving abilities and a proactive approach to addressing customer concerns.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Empathy and patience in dealing with challenging customer situations.
- Flexibility to work various shifts, including evenings, weekends, and holidays if required.

Thanks & Regards

Dhruv Sehgal

8168034237

HR Department

Astro Arun Pandit Pvt Ltd

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Shift:

- Day shift
- Fixed shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Performance bonus

**Experience**:

- Customer relationship management: 1 year (required)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8168034237

  • Customer Care Representative

    4 weeks ago

    Noida, India Focus HealthCare Solutions Full time

    **Job Role**: Customer care representative - 1 year Sr. Customer care representative - 2 year **Communication** : *Excellent Communication skills* **Experience (Yrs)** : Minimum 1 year of International. BPO voice exp Should have computer and Internet knowledge and Cust service exp **Geography Domestic** : India **Mode of Work**: Work from...

  • Customer Care Executive

    4 weeks ago

    Noida, India AVN CONSULTANCY Full time

    We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Care Representative

    4 weeks ago

    Noida, India Rise and Work Ventures Full time

    Myntra HI Care - Communication, Excellent Communication skills Experience (Yrs) - minimum 1 year of Int. BPO voice exp Should have computer and Internet knowledge and Cust service exp. Min 1 year of exp in any international voice process Cab facility available - One Side - pick up or Drop during odd hours Shift Timings - Rotational but maximum occupancy...

  • Customer Care Executive

    4 weeks ago

    Noida, India Donovan Apparels Pvt. Ltd. Full time

    **Job Title**:Customer Care Executive **No. of Openings**:3 **Education Criteria**:Any Graduate **Experience Required**:0.6 Years-2 Years **Roles and Responsibilities** 1. Identify customers' needs and wants, clarifying information whenever possible. 2. Attending customers' queries and complaints as per defined SOP through inbound and outbound customer...

  • Customer Care Executive

    4 weeks ago

    Noida, India Adyan Consultants PVT LTD. Full time

    Job Role / Designation Customer care representative Open Positions (Vacancy) 100 Communication Excellent Communication skills Experience (Yrs) Should have computer and Internet knowledge and Cust service exp. Experience Type (B2B/B2C) B2C Salary Grid BPO Voice Exp. Ban d TCTC Net Take Home 0-5 Months U1 2.30LP A 16500 6-11 Months U1 2.42LP A...

  • Customer Care Executive

    4 weeks ago

    Noida, Uttar Pradesh, India Donovan Apparels Pvt. Ltd. Full time

    **Job Title**:Customer Care Executive **No. of Openings**:3 **Education Criteria**:Any Graduate **Experience Required**:0.6 Years-2 Years **Roles and Responsibilities** 1. Identify customers' needs and wants, clarifying information whenever possible. 2. Attending customers' queries and complaints as per defined SOP through inbound and outbound customer...

  • Customer Care Executive

    4 weeks ago

    Noida, India Imfirmity HR Services Full time

    A Customer Care Executive is a professional who makes outbound calls to potential customers or clients in order to promote or sell a product or service. The primary responsibilities of a Customer Care Executive include: Making outbound calls to potential customers or clients Introducing and promoting a product or service to the customer Answering customer...

  • Customer Care Executive

    1 week ago

    noida, India Snaphunt Full time

    The Offer Join a market leader within Apparel & Sporting Goods Attractive Salary & Benefits Work alongside & learn from best in class talent The Job Role Description: Identify customers' needs and wants, clarifying information whenever possible. Attending customers' queries and complaints as per defined SOP through inbound and outbound customer calls in...

  • Customer Care Executive

    4 weeks ago

    Noida, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello #jobseekers Greetings from Witbloom Training and Placements We are hiring for Customer Care Executive location: Noida Profile: Customer Care Executive ( Voice Process) **Salary**: 20k to 35k Shift: Rotational shift Interview process : Walkin Experience: minimum 1 year experience in customer care, BPO or telecalling **Requirements**: *English and...

  • International Customer Care

    4 weeks ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Ayushi 8602279217**: - **Aditi...

  • Customer Care Associate

    4 weeks ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in a day shift Customer Support Profile in Noida** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers.** - **Aditi 8085124583**: - **Ayushi 8602279217**: -...

  • Customer Care Executive

    4 weeks ago

    Noida, India Ishmeet Consultant Full time

    From 0 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Noida, New Delhi, Gurgaon/Gurugram**Roles and Responsibilities** Location : Noida - Shift : 5 days || Uk shifts- Exp : Grad /UG with 1 year ICC(International Customer Care ) upto 5Lpa(Voice) - 30k in hand (Chat) - Allowences : Both Side Cab to everyone||Incentives & more - Location :...

  • Customer Care Executive

    4 weeks ago

    Noida, India LEUTE PASSEN INDIA PRIVATE LIMITED Full time

    **Company Overview**: LEUTE PASSEN INDIA PRIVATE LIMITED is a prominent company in the None industry. We are committed to providing exceptional customer care services to our clients. With our dedicated team of professionals, we strive to deliver the highest level of satisfaction to our customers. **Role and Responsibilities**: As a Customer Care Executive,...

  • Customer Care Executive

    7 days ago

    Noida, India Indusoot Astro Pvt Ltd Full time

    Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support. - Maintaining a pleasant working environment for your team. - Managing a team of representatives...

  • Customer Care Executive

    1 week ago

    noida, India Donovan Apparels Private Limited Full time

    Donovan Apparels Private Limited is a Private incorporated on 27 May 2015. It is classified as Non-govt company and is registered at Registrar of Companies, Kanpur. Its authorized share capital is Rs. 100,000 and its paid up capital is Rs. 100,000. It is inolved in Non-specialized retail trade in stores Donovan Apparels Private Limited's Annual General...

  • Customer Care Executive

    2 weeks ago

    Noida, India Donovan Apparels Private Limited Full time

    Donovan Apparels Private Limited is a Private incorporated on 27 May 2015. It is classified as Non-govt company and is registered at Registrar of Companies, Kanpur. Its authorized share capital is Rs. 100,000 and its paid up capital is Rs. 100,000. It is inolved in Non-specialized retail trade in storesDonovan Apparels Private Limited's Annual General...

  • Customer Care Gurgaon

    4 weeks ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a day shift role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given numbers** **Harsh +91-XXXXXXXXXX Nutan...

  • International Customer Care

    7 days ago

    Noida, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** **We are looking for people interested to work in International Customer Support in Gurgaon for a voice Role** **To get your telephonic interview scheduled kindly call our expert H.R.'s or Whatsaap "Customer Care Gurgaon on given number 8299415330** *** **- Provide Customer Support -...

  • Customer Care Executive

    4 weeks ago

    Noida, India Lead on Autopilot Full time

    Job Title: Customer Care Executive Location: noida sec-9 **Responsibilities**: - Provide accurate information about products and services to customers. - Identify and resolve customer issues and complaints promptly. - Keep accurate records of customer interactions and transactions. - Maintain a positive, empathetic, and professional attitude towards...

  • Customer Care Executive

    4 weeks ago

    Noida, India CORE MINDS TECH SOLUTIONS Full time

    Customer Care executive Experience - 0-4 Years Educational Qualification - Graduate Location - Greater Noida Key skills - Customer services, Customer support, Customer relationship management, CCE, Salary - 15000