Cyber Security Ops. Professional

4 weeks ago

Gurugram Haryana, India BT Full time

Cyber Security Ops. Professional

**Job Req ID**:33574**Posting Date**:21 May 2024**Function**:Security**Unit**:Digital**Location**:25A DLF City Phase-III,, Gurugram, India**Salary**:Competitive**Why this job matters**
We build, maintain, develop, and improve centralized security management, monitoring and reporting platforms for BT Security SOCs (Security Operations Centres) located globally. The platforms which we manage help our SOC Analysts, Specialists, Implementation Engineers, and Designers to deliver the best possible Managed Security Services to our customers.

**What you’ll be doing**
- Through proactive and reactive management maintain the availability, integrity, and confidentiality of the security platforms that we manage for BT Security.
- Upgrade all management systems as/when required either by BT Security Product Line or due to vulnerability/bug fixes.
- Monitor all management systems 24x7x365 and resolve any issues reported by monitoring systems within customer committed SLAs (Service Level Agreements).
- Deploy new management systems as required by BT Security customers and BT Security Product Line.
- Identify and implement platform improvement work - continuously improving platform and BT Security performance.
- Remediate any platform vulnerabilities reported via penetration testing or vendor security updates.
- Upgrade and patch underlying Operating Systems (Windows, Linux) to maintain the overall security and supportability of the platform.
- Maintain firewall policies to permit access to BT Security managed devices only. All other platform access should be denied by firewall policy. Maintain firewall configuration to deny unauthorized platform access.
- Renew license and support contracts with vendors as/when required by BT Security Product Line and specific platforms.
Skills required
Must have:

- CyberArk PAM solution administration
- Cisco Firepower Management Center (FMC)
- Cisco ASA FW configuration & CSM management
- Checkpoint (PV-1,CMA/MDS/MLM)
- Palo Alto Networks Panorama configuration and management and Prisma Access.
- Fortinet FortiGate Firewall Configuration.
- Fortinet FortiAnalyzer configuration and management.
- FortiManager configuration and management.
- Cisco ISE (Identity Services Engine) configuration.
- Skybox Security Tool administration
- Opsview monitoring tool understanding.
- VMware virtualization technologies i.e. vSphere, ESXi.
- Strong Network security Fundamentals & troubleshooting skills understanding.
- Excellent written and verbal communications.
- Good to have:

- Ability to learn new technologies without supervision. Self-driven learning
- Linux Systems Administration.
- Windows Systems Administration.
- Routing & Switching concept understanding.
- Bluecoat / Zscaler Proxy work experience or technical understanding.
- Awareness of ISO27001 & PCI-DSS controls
- Cloud Solutions - basic understanding on AWS/Azure it’s components.
- ITIL (IT Infrastructure Library) - IT Operations experience.
- MS windows Active Directory and Server support management
- Lighthouse and OpenGear OBM management
- Knowledge of Change and Incident management tools (based on ITIL) like ServiceNow, NGSD & JIRA etc.
- Security device Backup solution and troubleshooting skills
Experience Required
- PREFERRED - Extensive experience working in a sensitive commercial environment with demanding SLA.
- MANDATORY - Knowledge of IP networks and protocols.
- MANDATORY - In depth practical experience and knowledge of a range of specific vendor products related to role.
- PREFERRED - Experience in managing and delivery of customer solutions.
- Experience of working in operation and understanding of ITIL functions.
- Ability to provide Tier 2 & 3 support and manage complex and escalated tickets in production environment.
- High level skills to deliver quality service in individual role to deliver service as per agreed SLAs.

**Our leadership standards**

**Looking in**:
**Leading inclusively and Safely**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning,

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