Product Expert(Gps)
2 weeks ago
**PLEASE NOTE CAREFULLY THE FOLLOWING POINTS**:
*Enter the contact details in the form below:
JOB DESCRIPTION:BUSINESS INTELLIGENCE ANALYST(TECH SUPPORT)
Sieva Networks Solutions is hiring for its exclusive US client, based in California. The client is manufacturing and selling GPS trackers, mainly in the US. Website details:
**Working hours**:
**Night shift: Approximately 9 pm to 5am Indian Standard Time**
**JOB PROFILE**
❖Prior experience in dealing with GPS trackers, ELD or related products
❖Self learner with quick grasping skills to become a product expert
❖Confident with excellent communication skills, both verbal and written.
❖Strong problem-solving and analytical skills and common sense.
❖Empathetic and expert in customer experience and ensuring quality service
❖Experience with CRM software and ticketing systems is a plus.
❖Team player with excellent management and coordination skills
❖No relocation: Work from Home only
Initially, you will be appointed on probation (2 to 3 months) on a stipend.
Post training, the offer letter will be issued with the salary terms. PF and health insurance will be a part of the package.
**Job Types**: Full-time, Regular / Permanent
**Salary**: From ₹40,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Night shift
Application Question(s):
- Are you open to background check ?
- Are you a self learner who can grasp gps product details easily?
- Are you proficient in excel shortcut keys, navigation and reporting?
- This is a night shift job. Do you have any medical condition which prevents you from doing night shift?
- How many of experience do you have in GPS tracking and ELD customer service?
- Have you done customer voice support for American clients?
- Are you confident and proficient in speaking with American accent ?
**Experience**:
- gps tracking and ELD based voice support: 2 years (required)
Application Deadline: 16/08/2023
Expected Start Date: 15/08/2023
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