Customer Service Representative

7 months ago


Gurugram Haryana, India HIRD SERVICES PVT. LTD. Full time

Location
- Udyog Vihar, Sector 20, Gurugram
- Graduation Mandatory
- Experience
- Freshers to 4 Years
- Process
- International Voice Process
- Cab Drop Facility Provided.

**RegardsRoles and Responsibilities**: Maintains quality service by enforcing quality standards, analyzing, and resolving client's problems, andrecommending system improvements. Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluatesoutcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising jobresults. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits Escalation management Generating scheduled/ ad-hoc report

Drop your CV at
- 9329922452

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- UK shift

**Language**:

- English (preferred)

Work Location: In person



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