Recovery Executive(Insurance)

2 weeks ago


Thane, India Sigma manpower services Full time

Post
- Recovery Executive

Location
- Thane

Education
- Bcom

Experience-1-2 years

Skill and job duties as follows

1. After Sales Support:

- Provide comprehensive after-sales support to clients, ensuring their satisfaction and addressing any post
- purchase concerns.
- Conduct follow-up calls to gather feedback and assess customer satisfaction levels.

2. Insurance Coordination:

- Collaborate with insurance providers to facilitate the smooth processing of insurance claims.
- Assist clients in understanding insurance policies and coverage details.

3. Recovery Management:

- Manage and implement recovery strategies for overdue accounts.
- Communicate effectively with clients to negotiate repayment plans and resolve outstanding issues.

4. Client Relationship Building:

- Build strong relationships with clients to enhance customer loyalty.
- Provide personalised assistance and guidance to clients for their financial needs.

5. Communication Skills:

- Maintain clear and effective communication with clients, colleagues, and external partners.
- Ensure timely and accurate reporting of after-sales activities.

**Requirements**:

- Decent personality with strong English communication skills both Verbal & Written
- Middle-aged individuals with a long-term career perspective.
- Graduates with relevant experience in after-sales, insurance, or recovery roles.
- Ability to negotiate and resolve customer issues in a professional manner.
- Strong problem-solving skills and attention to detail.

**Salary**: ₹18,000.00 - ₹21,000.00 per month

Schedule:

- Morning shift

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Thane, Maharashtra (required)

Ability to Relocate:

- Thane, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7045976442


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