
Telephone Operator
3 weeks ago
Answers incoming calls.
- Directs calls to guest rooms, staff, or departments through the switchboard or EPAXB system.
- Places outgoing calls.
- Receives guest messages and delivers the same to the guest.
- Logs all wake-up call requests and performs wake-up call services.
- Provides information about hotel services to guests.
- Understand the telephone operator board or EPABX switchboard operations.
- Provides paging services for hotel guests and employees.
- Knows what action to take when an emergency call is required.
- Monitors automated systems including fire alarms and telephone equipment when the engineering and maintenance department is closed.
- Assists in reporting telephone equipment or service complaints and problems.
- Following telephone etiquette ( Must read).
- Trains or assists with training new telephone operators in the performance of job duties.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹29,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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