Reservation & Ticketing Executive

6 months ago


Ernakulam, India Angela Holidays Full time

As an Air Ticketing Executive in our Holiday Package Company, you will play a vital role in coordinating air travel arrangements for our clients. Your responsibilities will include booking flights and managing reservations.This position requires strong attention to detail, excellent communication skills, and the ability to navigate airline systems efficiently.

Key Responsibilities:
Flight Reservations:

- Assist clients in selecting and booking appropriate flights based on their travel preferences and holiday package requirements.
- Coordinate with airlines to secure reservations and confirm seat availability.
- Handle changes or modifications to flight reservations promptly and efficiently.
- Communicate any changes to clients and address their concerns or inquiries.

Customer Service:

- Provide excellent customer service by addressing client inquiries, resolving issues, and ensuring customer satisfaction.
- Communicate effectively with clients to confirm travel details and provide necessary information.

Documentation and Compliance:

- Ensure that all travel documentation, including tickets and visas, is accurate and delivered to clients on time.
- Stay informed about airline policies, regulations, and travel restrictions to ensure compliance.

Collaboration:

- Work collaboratively with the sales, accounting, and operations teams to ensure seamless coordination of travel arrangements.
- Provide relevant information to other departments to enhance overall service quality.

Technology Utilization:

- Utilize airline reservation systems and online booking platforms efficiently.
- Stay updated on new technologies and tools that can enhance the air ticketing process.

Problem Resolution:

- Handle any issues related to flight delays, cancellations, or other travel disruptions.
- Collaborate with airlines and other service providers to find timely and effective solutions.

Qualifications:

- High school diploma or equivalent; additional education or certification in travel and tourism is a plus.
- Proven experience in air ticketing or a related field. 3 - 5 Years
- Familiarity with airline reservation systems and online booking platforms.
- Strong attention to detail and accuracy in managing travel documentation.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Customer-focused attitude with a commitment to delivering exceptional service.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to Relocate:

- Ernakulam, Kerala: Relocate before starting work (required)

Work Location: In person


  • Reservation Executive

    6 months ago


    Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Job Position: Reservation Executive Experience: 2-3 years Location: Ernakulam **Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or...

  • Ticketing Executive

    7 months ago


    Ernakulam District, Kerala, India OceanAir Travels Full time

    **Job description** Your role involves assisting customers with inquiries, booking reservations, issuing tickets, and handling various travel-related transactions. You will ensure that customers receive accurate information, timely assistance, and seamless travel experiences. **Responsibilities and Duties**: - Issue tickets, boarding passes, and...

  • Ticketing Executive

    6 months ago


    Ernakulam, India Adroit Coders Pvt. Ltd. Full time

    Diploma in IATA preferable, Specialized in Ticketing and Able to make accurate bookings for customers. - Help passengers by answering questions on travel arrangements. - Help passengers to plan for their trips. - Help to make and confirm reservations. - Provide good customer service. Re-book tickets and other arrangements. Calculate expenses and write and...

  • Ticketing Executive

    6 months ago


    Ernakulam, India Getup Solutions Full time

    **Responsibilities**: - Assist customers with travel planning, hotel, and flight bookings. - Utilize GDS systems (Amadeus, Sabre/Galileo) for bookings and reservations. - Ensure accuracy in ticketing and provide quality customer service. - Collaborate effectively with team members, demonstrating strong multitasking skills. - Adapt to variable shifts based...

  • Reservation Executive

    6 months ago


    Ernakulam, India Velocity Full time

    Reservation Executive plays a crucial role in ensuring a seamless booking experience for guests in the hospitality sector. With the right qualifications and skills, professionals in this role contribute to the success and reputation of their establishments. **Job Brief** - Managing reservations and booking requests from customers. - Ensuring accurate and...

  • Reservation Executive

    6 months ago


    Ernakulam, India T M Consultancy Full time

    We are hiring Job Position: Reservation Executive Experience: 2-3 years Location: Ernakulam - Handling and managing reservations process through various communication platforms - Monitor room sales an improve sales technique - Handle inquiries and obtain correct information regarding details of reservation - Confirm and process reservation requests. -...


  • Ernakulam, India Ayur County Resorts Ltd Full time

    Job Title: Reservation Executive Job Location: kakkanad, Cochin **Salary**: 13000 - 20000 + Incentives Hours: 9.30am to 5.30pm Duties & Responsibilities: Handling al Reservation Enquiries. Maintaining a good relationship with Travel Agents and Customers.Manage and Maintain accurate information in the Reservation System. Ensuring an efficient and...

  • Reservations Executive

    6 months ago


    Ernakulam, India CGH Earth Full time

    The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. He/She makes sure booking information is input correctly into the system. He/She needs to maintain and update room vacancies on online booking platforms. **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Food provided -...

  • Ticketing Executive

    6 months ago


    Ernakulam, India OASIS TOURS I PVT LTD Full time

    TICKETING EXECUTIVE (International/ Domestic) Preferably having IATA certification. IMPORTANT: SEND RESUME WITH CANDIDATE PHOTO in PDF format. Contact: 9500091162 **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person

  • Ticketing Executive

    6 months ago


    Ernakulam, India Yathrabook Technologies Pvt ltd Full time

    Booking tickets through GDS software and other available portals Liaison with all Airlines for best-negotiated fares required for our tours/ clients Resolve issues related to airline tickets such as booking problems, cancellation of tickets, and the issue of additional tickets. Maintain Strong PR with all airlines. Analyzing the air tour budget and getting a...


  • Ernakulam, India Elephant Corridor Full time

    The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. He/She makes sure booking information is input correctly into the system. He/She needs to maintain and update room vacancies on online booking platforms. **Salary**: ₹8,086.00 - ₹29,926.93 per month Schedule: - Day...

  • Ticketing Executive

    6 months ago


    Ernakulam, India LAZIO DIGILUX Full time

    Job Title: Ticketing Executive (Female) Company: LAZIO DIGILUX Location: Kakkanad **Job Description**: **Salary**: ₹15,000.00 - ₹35,000.00 per month **Education**: - Diploma (preferred) Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work...

  • Ticketing Executive

    7 months ago


    Ernakulam, India ROYAL SKY HOLIDAYS Full time

    **More than 3 years of Tours and Travel experience is preferred** - She is responsible for handling tickets, alterations, cancellations, and providing flight timings information. - Requires handling key operations like data entry, payment, collection and verification. Use computers to provide customer service to the passengers. **Salary**: ₹12,000.00 -...

  • Ticketing Executive

    6 months ago


    Ernakulam, India ROYAL SKY HOLIDAYS Full time

    **More than 3 years of Tours and Travel experience is preferred** - She is responsible for handling tickets, alterations, cancellations, and providing flight timings information. - Requires handling key operations like data entry, payment, collection and verification. Use computers to provide customer service to the passengers. **Salary**: ₹12,000.00 -...


  • Ernakulam, India Verteil Technologies Pvt Ltd Full time

    **Requirement** We are looking for a Customer Support Executive with 2 to 6 yrs experience in Customer Support function. Experience of working in Air Travel Industry will be an advantage. - Effectively communicate with prospects and customers on Verteil’s product updates and other initiatives. - Identifying customer needs and helping customers use...


  • Ernakulam, India Widu Holidays Full time

    Make reservations for guests looking to stay at hotels. - Help customers over the phones who are calling to get price quotes - Set weekly, monthly and yearly monetary goals to achieve. - Plan, lead, promote and manage the operation to achieve set objectives, budgets and business plan. - Prepare and implement procedures, guidelines and standards for the...


  • Ernakulam, India Willmount Resorts Full time

    A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...


  • Ernakulam, India Travelvava Pvt Ltd (promoted by Holiday Planet Tours & Travels) Full time

    **Handle package tours, hotel bookings and flight tickets reservation.**: - **Create tour package itineraries and quote to clients as per their requirements (training provided).**: - **Deal with vendors, liaison with hotels, transporters and other service providers and negotiate for the best quote.**: - **Update client data and follow-up status in...


  • Ernakulam, India Travelvava Pvt Ltd (promoted by Holiday Planet Tours & Travels) Full time

    **Handle package tours, hotel bookings and flight tickets reservation.**: - **Create tour package itineraries and quote to clients as per their requirements (training provided).**: - **Deal with vendors, liaison with hotels, transporters and other service providers and negotiate for the best quote.**: - **Update client data and follow-up status in...


  • Ernakulam, India Holiday Planet Tours & Travels Full time

    **Handle package tours, hotel bookings and flight tickets reservation.**: - **Create tour package itineraries and quote to clients as per their requirements (training provided).**: - **Deal with vendors, liaison with hotels, transporters and other service providers and negotiate for the best quote.**: - **Update client data and follow-up status in...