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Front Desk Executive
2 months ago
**Job Summary**: A Front Desk Administrator is responsible for providing excellent customer service, managing front office operations, and serving as the first point of contact for visitors and clients. They play a crucial role in creating a positive and welcoming atmosphere for guests.
**Total Exp required**: 2 to 6 Years
**Key Responsibilities**:
**Greet and Welcome Visitors**: Warmly welcome and assist visitors, clients, and employees as they arrive at the front desk. Provide information and directions as needed.
**Answering Phones**: Handle incoming calls, direct calls to the appropriate departments or individuals, and take messages as necessary. Maintain a professional and friendly phone manner.
**Check-In and Check-Out**: Manage the check-in and check-out process for guests, clients, and employees. Ensure proper documentation and verification of identities.
**Appointment Scheduling**: Schedule appointments and meetings, manage conference room bookings, and assist with arranging visitor itineraries.
**Handling Mail and Packages**: Receive and distribute mail, packages, and deliveries. Ensure that items are directed to the right recipients.
**Maintain a Clean and Organized Lobby**: Keep the reception area tidy, ensuring that reading materials are available, and that the area represents the company's image well.
**Security and Access Control**: Monitor and control access to the building or specific areas, ensuring the security of the premises. Issue visitor badges or access cards.
**Customer Service**: Provide outstanding customer service, addressing inquiries, resolving issues, and maintaining a friendly and professional demeanor at all times.
**Administrative Support**: Assist with basic administrative tasks such as data entry, filing, and maintaining records. Support other departments as needed.
**Salary**: ₹400,000.00 - ₹600,000.00 per year
Schedule:
- Day shift
Ability to Commute:
- Thane, Maharashtra (required)
Ability to Relocate:
- Thane, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9713747442
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