Telesales Executive
2 weeks ago
Job - Telecaller
Company: Seven destination
Location: Bally, Howrah
**Salary**: Competitive, based on experience
We are currently seeking dynamic individuals to join our team as Telecallers specializing in tour packages, car rentals, and hotel bookings. As a Telecaller, you will play a crucial role in promoting our travel services, assisting customers in planning their trips, and ensuring exceptional customer satisfaction. This position offers an exciting opportunity for individuals with a passion for travel and excellent communication skills to excel in a fast-paced environment.
**Responsibilities**:
Initiate outbound calls to potential customers to introduce our tour packages, car rental services, and hotel booking options.
Provide detailed information about various travel destinations, accommodation options, transportation services, and tour packages.
Assist customers in planning and customizing their travel itineraries based on their preferences and budget.
Handle inquiries, address concerns, and provide solutions to ensure a positive customer experience.
Process bookings, reservations, and payments accurately and efficiently.
Follow up with customers to confirm bookings, provide additional information, and gather feedback.
Collaborate with the sales team to achieve sales targets and contribute to the overall growth of the business.
**Requirements**:
Proven experience in telesales, customer service, or a related field, preferably in the travel industry.
Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
Strong knowledge of travel destinations, accommodation options, and transportation services.
Ability to multitask, prioritize tasks, and work effectively under pressure.
Proficiency in computer systems and reservation software.
Exceptional customer service and problem-solving skills.
Flexibility to work varying shifts, including evenings and weekends, as needed.
High school/diploma or equivalent; additional certification in travel and tourism is a plus.
**Job Types**: Full-time, Fresher
**Salary**: ₹9,000.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English, Hindi,Bengali (preferred)
Work Location: In person
Application Deadline: 04/04/2024
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