Guest Relation Executive

2 weeks ago


Ahmedabad, India QWEEN NETWORK LLP Full time

**GRE/ Hostess - Job Description**

**Responsibilities**
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Requirements and skills**
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred

**Salary**: ₹8,086.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Ahmedabad, India Vibgyor placement Full time

    **Job brief** - We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. - In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...


  • Ahmedabad, India Novotel Ahmedabad Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relations

    6 days ago


    Ahmedabad, Gujarat, India Seven Consultancy Full time

    JOB DETAILS 1.Interact with Guests before, during and after tourAnalyse Guest feedback and broadcast to all concernedCoordinate with all concerned and resolve issues, if any amicablyTake necessary action to prevent the concerns in future5.your main responsibilities would be to convey information pre tour, attend to queries, resolve complaints and provide...


  • Ahmedabad, India Capacité Business Services Full time

    **Profile : Guest Relation Executive (Female)** **Experience - 0 to 2 Years** We are looking for a Guest Relationship Executive to make our clients feel welcome and ensure excellent customer service. with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our business centre's image by answering...


  • Ahmedabad, India The Ummed Hotels, Ahmedabad Full time

    **POSITION TITLE**:GUESTRELATION EXECUTIVE - GRE **REPORTS TO**: Front officemanger / Asst. Front office manager ***: Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hoteland city. Check on VIPguest movements, complete their pre-registrationformalities. Allocate rooms to all arriving...


  • Ahmedabad, Gujarat, India Hyatt Regency Ahmedabad Full time

    Summary **Responsibilities**: - **Guest Experience Enhancement**: - Proactively engage with guests to understand their needs and preferences. - Implement strategies to enhance the overall guest experience and exceed expectations. - Handle guest inquiries, requests, and concerns with prompt and effective resolution. - **Team Leadership**: - Lead and...


  • Ahmedabad, Gujarat, India AccorHotel Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Guest Relations

    6 days ago


    Ahmedabad, Gujarat, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations Executive Job location: - Ahmedabad, Gujrat **Salary**: - 32,000- 35,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in...


  • Ahmedabad, India Sodexo India On-site Services Full time

    Guest Relations executive **EXPERIENCE**: - 2 - 5 years **LOCATION**: - Adani Commerce House 7, near to Vodafone House, Corporate Road, Makarba, Gujarat - 380015 AHMEDABAD GUJARAT 121001 **CONTACT**: - Vinita Manik Kumbhar


  • Ahmedabad, India fork media Full time

    Guest Relations Associate Job description - Guest Relations Associate is responsible for greeting & welcoming the guest in a friendly and professional manner when they arrive, escorting the guest to the room - She/He is accountable for addressing and escalating guest complaints, providing guest information about hotel facilities, programs, and other...


  • Ahmedabad, India Zivaya Wellness Private Limited Full time

    __ - **Customer Service**: Provide exceptional customer service to spa guests, ensuring their needs are met and their experience is enjoyable and memorable. - **Guest Relations**: Build and maintain positive relationships with spa guests, addressing their concerns and resolving any issues that may arise during their visit. - **Appointment Management**:...


  • Ahmedabad, India Adhaan Solution Pvt. Ltd. Full time

    Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain...


  • Ahmedabad, India Marriott International Full time

    POSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special...


  • Ahmedabad, India Arvind SmartSpaces Full time

    **Qualification**: Any Degree /Diploma in Hotel or Hospitality Management **Experience**: Upto 3 Years **Location**: Ahmedabad, Gujarat **Designation**: Executive - Guest Relations Experience : Upto 3 Years **Qualification**: Any Degree /Diploma in Hotel or Hospitality Management **Department**: Sales & Marketing **Reporting To**: Chief Sales Officer...


  • Ahmedabad, Gujarat, India QWEEN NETWORK LLP Full time

    GRE/ Hostess - Job DescriptionResponsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with...


  • Ahmedabad, India Adhaan Solution Pvt. Ltd. Full time

    Welcome Guest upon their arrival and assigning rooms. - Escorting to the Allocated Room, provide information about our Resort and Amenities. - Maintain update Guest Data. - Performing Courtesy Calls & Ensure their Stay is Comfortable. - Representing the hotel to the guests throughout all the stages of guest stay. - Determining the guest reservation status...


  • Ahmedabad, India Zivaya Wellness Private Limited Full time

    UrgentHiring #jobalert #Hiring Zivaya Wellness Pvt. Ltd is currently hiring for: Designation - Guest Relationship Executive Experience - Min. 1yr (preferred) Location - Ahmedabad and Hyderabad We are looking for someone to be responsible for guest engagement, loyalty, and added business at the spa outlet. **Requirements**: 1. Excellent communication...


  • Ahmedabad, India Burma Burma Restaurant & Tea Room Full time

    Greet warm welcome and farewell to all guests visiting the outlet. - Ensures availability of neat and clean menus for all guests, always. - Ensures maintenance of general atmosphere of the restaurant before the commencement of services. (E.g. Flowers, display set up, curtains, service area). - Takes and maintains records of reservations and co-ordinates...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24107726 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up...


  • Ahmedabad, India Marriott International, Inc Full time

    **Job Number** 23193896 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Respond to any questions from guests, and follow up with guests to...