Guest Service Associate
7 months ago
**Company Description**
"Why work for Accor?
8 Weekly off in a month.
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Primary Responsibilities**
**Operation**
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
**Other Responsibilities**
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
**Main Complexity/Critical issues in the Job**
Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
-
Guest Service Associate
6 months ago
Gurugram, Haryana, India Bombay Meri Jaan Full time**Guest Service Associates** Position: Guest Service Associate (Female) **Roles and Responsibilities**: - Provide excellent customer service to guests, addressing inquiries, concerns, and requests promptly and professionally. - Take and process customer orders accurately, ensuring timely delivery and maintaining high-quality service standards. - Possess a...
-
Guest Service Associate
7 months ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24086366 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations,...
-
Gsa (Guest Service Associate)
2 months ago
Gurugram, Haryana, India JRD HOLDINGS PVT LTD Full time### **Job Summary**: The Banquet Guest Service Agent (Banquet GSA) is responsible for ensuring the smooth execution of banquet functions, delivering outstanding service to guests, and supporting the banquet team in preparing for and hosting events. You will assist in setting up venues, serving guests during events, and resolving any issues to ensure a...
-
Guest Service Associate
3 months ago
Faridabad, Haryana, India The Raha Resorts, Full time**Job Title**: Front Office Guest Service Associate (GSA) **Location**: The Raha Resorts, [Faridabad] **About Us**: The Raha Resorts is a boutique resort offering exceptional experiences through personalized service and a tranquil environment. We are dedicated to providing our guests with memorable stays and impeccable hospitality. Our team members are...
-
Guest Service Associate
2 months ago
Gurugram, Haryana, India Holiday Inn Full time**Job **overview Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience - A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. At Holiday Inn we look...
-
Guest Service Associate
7 months ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24097609 **Job Category** Housekeeping & Laundry **Location** Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...
-
Guest Service Associate
6 months ago
Faridabad, Haryana, India Marriott International, Inc Full time**Job Number** 24032782 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...
-
Guest Service Agent
7 months ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24025856 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Gurgaon Delhi NCR, Sector 26, M.G. Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist guests/visitors...
-
Guest Service Associate
1 month ago
Faridabad, Haryana, India Marriott International, Inc Full time**Additional Information** **Job Number**24200477 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India, 121001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...
-
Guest Service Associate
6 months ago
Faridabad, Haryana, India Marriott International, Inc Full time**Additional Information** Housekeeping Associate **Job Number** 24070488 **Job Category** Housekeeping & Laundry **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room...
-
Guest Service Agent
6 months ago
Gurugram, Haryana, India Floor and More Stores Pvt Ltd Full timeA Guest Relations Executive is responsible for ensuring positive interactions between guests and a business. Key duties may include managing guest inquiries, handling complaints, coordinating special requests, and maintaining a high level of customer satisfaction. Strong communication and problem-solving skills are essential, along with the ability to...
-
Guest Service Associate
3 weeks ago
Gurugram, Haryana, India Navraj Group Full timeJob Title: Guest Services Coordinator - Company: NAVRAJ Group - Location: Gurgaon **How to Apply**: If you're interested in this opportunity, please share your updated CV with us at 8851719365. We look forward to connecting with you! **About Us**: NAVRAJ Group is a leading real estate builder committed to quality and innovation. Specializing in...
-
Guest Experience Expert
7 months ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24000124 **Job Category** Rooms & Guest Services Operations **Location** The Westin Gurgaon New Delhi, Number 1 MG Road, Gurgaon, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Guest Relations - Welcome and acknowledge each guest with a smile, eye...
-
Guest Service Assistant
7 months ago
Fazilpur, Gurugram, Haryana, India Hostie Holiday Homes Pvt Ltd. Full time**Responsibilities**: - Greet guests upon arrival and assist with check-in/check-out procedures. - Provide information to guests about hotel amenities, local attractions, and directions. - Handle guest inquiries, requests, and complaints promptly and courteously. - Coordinate with other departments to fulfill guest needs, such as housekeeping, maintenance,...
-
Guest Service Associate
7 months ago
Faridabad, Haryana, India Marriott International, Inc Full time**Job Number** 24014394 **Job Category** Housekeeping & Laundry **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...
-
Guest Service Associate
6 months ago
Faridabad, Haryana, India Marriott International, Inc Full time**Job Number** 24077456 **Job Category** Housekeeping & Laundry **Location** Courtyard Aravali Resort, 96C6 and H49 Gothda, Faridabad, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies...
-
Reservation Associate-sales
7 months ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24043725 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...
-
Reservation Associate-sales
7 months ago
Gurugram, Haryana, India Marriott International, Inc Full time**Job Number** 24065981 **Job Category** Reservations **Location** CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain...
-
Guest Service Associate
6 months ago
Gurugram, India Accor Full timeCompany Description "Why work for Accor? Job Description Primary Responsibilities Operation Attend daily briefings and takes on daily assigned tasks Candidate should have minimum 1 year of experience in laundary. Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to...
-
Delivery Associates
7 months ago
Gurugram, India Jubilant FoodWorks ( NCR1) Full timeJob DescriptionDelivery Associate - Deliver the product from outlet to customer's home - Serve customers with zeal and enthusiasm - Business Associates can work in shifts ranging from 3 hours to 8 hours. However, will be paid based on deliveries done Business Associates (Delivery Riders) – 8 Hours maximum Incentives are operational calls and are paid along...