Associate Collections Representative

4 weeks ago


Gurugram Haryana, India Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

**Primary Responsibilities**:

- The following description of job responsibilities and standards are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time
- Review collected data to ensure information is accurate and complete (e.g., correct billing details such as patient name, diagnosis codes ICD 9 codes; diagnosis history will not be entered, physician address, Insurance company name, employer details etc.)
- Manually enter and/or scan relevant data using applicable systems or programs
- Review entered data in order to identify errors or discrepancies prior to submission
- Ensure data entry is performed in an accurate and timely manner according to quality standards
- Adhere to workflows, business rules, policies, and procedures
- Retrieve scanned EOBs from shared drive (US) and enter patient specific information into system
- Prepare and analyze balancing report (reconciliation) for each client in their set of assigned account.to insure accurate posting
- In case of over/under payments analyze the reason and take appropriate actions
- May be required to:

- Make adjustment to either patient based on internal reports and/or documentation
- Close batches at end of the day
- Ensure batches sent from cash management equal the number of batches received and posted by the payment associate
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

**Eligibility**
- Minimum duration of 12 months of continuous service in their current grade and position
- Performance rating in the last common review cycle of “Meets Expectations” or higher
- Not be on any active CAP (Corrective Action Plan) or active disciplinary action

**Required Qualifications**:

- Background in the payment posting, medical, insurance, or healthcare industry
- Experience in Microsoft Office (Word, Excel and Outlook)
- Experience in Customer interaction to answer and resolve inquiries
- General knowledge in reading EOBs and ERAs (not required due to training, but a plus)
- Typing speed of 45 WPM with 95% accuracy
- Good comprehension skills
- Ability to maintain and respect the confidentiality of patient information in accordance with posting guidelines and corporate policy and procedure
- Ability to participate in proactive team efforts to achieve departmental and company goals
- Proven excellent communication skills - oral and interpersonal
- Solid analytical and problem-solving skills
- Solid attention to detail and Ability to prioritize tasks
- Ability to work in a team environment and adapting to change
- Proven excellent organizational skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.



  • Gurugram, Haryana, India Optum Full time

    Essential Job Functions and Responsibilities: The following description of job responsibilities and standards are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. - Review collected data to ensure information is accurate and...


  • Gurugram, Haryana, India Optum Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...


  • Gurugram, Haryana, India S&S Brokerage inc Full time

    **About Us**: **S & S Brokerage Inc.** is New Jersey-based fully licensed brokerage company with Minority Owned Business Enterprise (MBE) Certification. We operate across the country - all 48 states. With creative and unique solutions, multitude of carriers we guarantee to meet transportation need anytime, anywhere. **Collections Manager** **Roles and...


  • Gurugram, Haryana, India Gartner Full time

    **Description**: **About this role**: The Associate will carry out the data collection work for DIQ projects in the Marketing Practice. The job requires an individual who is a team player, with a proactive **What you’ll do**: - Investigate and answer questions related to the content and configuration of brand sites - Record observations, evidence and...


  • Gurugram, Haryana, India Opsbridges technologies and consulting Full time

    Qualification - Graduation/PG company : BMW ***IMMEDIATE JOINERS** Experience - Minimum 1-3 Years - Individually driving Collections activity & achieving the Weekly, monthly, quarterly & yearly targets while maintaining excellent Customer service. - Working on improving the collection Strategies & methods to improve customer interactions. - Meeting...


  • Gurugram, Haryana, India Opsbridges technologies and consulting Full time

    Qualification - Graduation/PG company : BMW ***IMMEDIATE JOINERS** Experience - Minimum 1-3 Years - Individually driving Collections activity & achieving the Weekly, monthly, quarterly & yearly targets while maintaining excellent Customer service. - Working on improving the collection Strategies & methods to improve customer interactions. - Meeting...


  • Gurgaon District, Haryana, India The Knot Worldwide Full time

    **WHAT WE DO MATTERS**: Here at The Knot Worldwide, we believe in doing work that matters. In 15 countries around the world, our leading family of brands (The Knot, WeddingWire, Bodas, The Bash, The Bump, How They Asked, Lasting, and more) inspire, inform, and celebrate our communities as they move through life’s milestones. From the proposal to creating a...


  • Gurugram, Haryana, India Genpact Full time

    With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...


  • Gurugram, Haryana, India BHARGAVA HR SOLUTION Full time

    Job title - Business Associate/ Medical Representative Department - Sales - Gastro Specialist Job Locations - Agra - male only Qualification: - Science /Pharma Graduate (B.Sc, Bzc, B Pharma, D Pharma) Interview Timing - Flexible Experience: - 1-3 years in Pharmaceutical Industry with Minimum 1 year experience in Gastro Specialty **Salary**: - 3.5 lacs...


  • Gurugram, Haryana, India JB Enterprises Full time

    Promote and educate healthcare professionals about the benefits and uses of our hemp-based products. - Build and maintain strong relationships with physicians, pharmacists, hospitals, clinics, and other healthcare providers. - Provide accurate and up-to-date information on our products, including their therapeutic properties, dosages, potential side...

  • Ehs/eia Associate

    2 weeks ago


    Gurugram, Haryana, India ESG Global Partners Private Limited Full time

    **ASSOCIATE EHS** **CHARACTERISTIC DUTIES AND RESPONSIBILITIES** - Assess regulatory compliance, perform regulatory applicability evaluations and implement environmental compliance management systems and processes. - Perform fieldwork such as sampling, inspections, audits, compilation of field data, conduct interviews with site representatives and...


  • Gurugram, Haryana, India Fiserv, Inc. Full time

    **Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...

  • Associate - Ehs

    6 days ago


    Gurugram, Haryana, India UDYOG HR SOLUTIONS (OPC) PVT. LTD. Full time

    **Job Description**: - **About** **CHARACTERISTIC DUTIES AND RESPONSIBILITIES** The EHS Associate will ensure compliance with occupational health and safety, social and environmental laws, procedures, guidelines, and specifications and will provide advice on measures needed to minimize hazards. The EHS Associate needs to establish a safe workplace...


  • Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 09 Associate Editor, Agriculture **The Role**: Associate Editor is a price reporter who conducts price discovery in, makes price assessments for, and writes news and analysis about the Asian rice market. The rice team assesses prices for and reports on all the major Asian origin markets, including...


  • Gurugram, Haryana, India intineriinfosol Full time

    SALARY:18k to 28k inhand + PF - OFFICE TIME: 10AM TO 7PM - Role: B2B (Business to Business) & B2C (Business to Consumer) to(Inside Sales). - ROLE: Lead Generation Executive/ Customer Sales Representative. *Lead Generation: Develop a database of qualified leads through referrals and cold calling. *Closure and Collection: Manage Prospects, negotiating and...

  • Management Trainee

    2 months ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    4 weeks ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    7 days ago


    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Management Trainee

    3 months ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Sales Representative

    3 weeks ago


    Gurugram, Haryana, India Enser Communications Ltd. Full time

    **Role Overview**: As a Finance and Loan Sales Associate, you will play a crucial role in our company's growth by driving loan sales and building lasting relationships with customers. Leveraging your expertise in financial products, you will provide personalized guidance to clients, ensuring they have access to the right solutions for their needs. This...