Collection Executive

4 months ago


Gurugram Haryana, India Opsbridges technologies and consulting Full time

Qualification
- Graduation/PG

company : BMW

***IMMEDIATE JOINERS**

Experience
- Minimum 1-3 Years
- Individually driving Collections activity & achieving the Weekly, monthly, quarterly & yearly targets while maintaining excellent Customer service.
- Working on improving the collection Strategies & methods to improve customer interactions.
- Meeting performance targets
- Problem solving ability & ensuring highest level of customer satisfaction.
- Responsible for managing internal (Regional and Collection agents) and external collection team efforts for maximizing the productivity and effectiveness of the team.
- Conducting Field visits & representing the Company with customers, external vendors and Forums.
- Ensure that the dealing with the Customer including handling of customer compliant is in line with the Fair Practice Code, KYC, AML and Anti-Fraud Management Guidelines of the Company
- Ensure that all data of customers are handled in accordance with the Privacy Policy of the Company
- Seeking sales/Dealer Support in resolving early warning indicators.
- Adherence and knowledge about compliance on situational basis.
- Ensure adherence of regulatory guidelines from Collections stand point. E.g. Sending Initial demand letters to customers, informing them about their account being sent

**Interview process: telephonic**

Note
- **Good English communication required (mandatory)**

Pay: ₹18,869.75 - ₹35,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurugram, Haryana (required)

Work Location: In person

**Speak with the employer**
+91 9148018990



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