Contractor- Customer Support Intern

6 months ago

Pune Maharashtra, India Veradigm Asia Full time

Welcome to Veradigm Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

**JOB DESCRIPTION**:
**Position Customer Support Intern**

The primary purpose of this role is to- Application/Infrastructure/Database monitoring
- Assess nature of product or service issues and resolve support problems.
- Maintain log of product issues and conveys customer feedback to product development staff Skills
- Excellent communication skills
- Good analytical and troubleshooting skills.
- Ready to work in US shifts in 24x7 operational Support environment.
- Application/Infrastructure/Database monitoring would be an added advantage.

Qualifications Bachelor's Degree in computer science/IT or relevant work experience or an undergrad appearing for the last semester

Experience **Typically requires 0-1 experience** with a demonstrated competence in functional or technical troubleshooting of the assigned products.

Travel requirements Minimal

Working arrangements- Work is performed in a standard office environment with mínimal exposure to health or safety hazards
- Able and willing to work on 'shifts' or to be on an 'after hours' rotation.

**Location - Pune**

**#LI-SL1**

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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