![Quess IT Staffing](https://media.trabajo.org/img/noimg.jpg)
Ups- Internal Voice Process
6 days ago
**About Us**
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”
**About Company**
**Roles and Responsibility**
- UPS- Internal Voice Process
Exp
- 0 to 3years
Location
- Bangalore
Np
- 15days to Immediate
**Responsibilities**:
- Schedule/reschedule first day of work for the employees and sharing necessary information.
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirement
- Participate in Team building activities
- Ensure and maintain the security and confidentiality of client data
- Ensure Customer Satisfaction
**Requirements**:
- Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
- Experience working and delivering under strict timeline.
- Should have neutral accent
- Excellent communication skills (verbal and written).
- An ability to handle sensitive and confidential information.
- Agile and flexible with work schedule.
- Experience working and navigation on multiple systems/tools.
- Logical and analytical thought process.
- Willing to work in any US shift (EST/CST/MST/PST).
- Willing to work in rotational shifts and rotations week off as and when required
-
Voice Process Associate- International Voice Exp
2 weeks ago
Bengaluru, Karnataka, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
-
International Voice Process
3 weeks ago
Bengaluru, India Accentrix solutions Full timeHiring for international voice process for technical support Qualification BTech Be BCA BSC **Salary**: Up to ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Flexible shift Supplemental pay types: - Joining bonus - Overtime pay - Performance bonus - Shift allowance - Yearly bonus Ability to commute/relocate: -...
-
International Voice Process
2 weeks ago
Koramangala, Bengaluru, Karnataka, India Arting Digital Private Limited Full time**Job Title-** International Voice Process **CTC-** Up to 4.8 LPA **Experience-** 6 months to 1+ years **Location - **Bangalore **Working Mode-** Work from Office **Critical Skills-** Exp in international voice process and upselling, excellent communication skills **Qualification-** Graduate - Any Stream **Eligibility**: Any graduate with 6 months-1...
-
International Voice Process
2 weeks ago
Bengaluru, India Accentrix solutions Full timeHiring for international voice process for technical support Qualification BTech Be BCA BSC **Salary**: Up to ₹600,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Flexible shift - Night shift - Rotational shift Supplemental pay types: - Joining bonus - Overtime pay - Performance bonus - Shift allowance - Yearly...
-
International Voice Process
3 weeks ago
Bengaluru, India Accentrix solutions Full timeHiring for international voice process for customerl support Qualification any graduate experience 1 to 4yrs only in international mncs night shifts 5 days wrk 2 days rotational off 2way cab service excellent communication contact hr mariam 7019314012 **Salary**: Up to ₹400,000.00 per year **Benefits**: - Health insurance - Provident...
-
International Voice Process- Receptionist
3 weeks ago
Bengaluru, India Offload Process Private Limited Full time**Job Summary** Designation**:Reception Executive (International Process)** **Location**:Work From Home (should be flexible in case a need to report to work arises) **Responsibilities and Duties** - Screen calls and routing them to the appropriate stakeholders. - Giving timely and professional responses to clients and customers. - Build rapport, listen,...
-
International Voice Process
3 weeks ago
Bengaluru, India Accentrix solutions Full timeHiring for international voice process for technical support Qualification any graduates 5 days of work 2days of rotational off work from office excellent communication skills walkin interview at client location 3rounds of interview only freshers package upto 3.3lpa base pay & 2.7lpa variable pay **Salary**: Up to ₹23,500.00 per...
-
International Voice Process
1 week ago
Koramangala, Bengaluru, Karnataka, India Taxart Full time**Job Title - International Voice Process** **CTC**: - Up to 4.8 LPA **Location**: - Bangalore **Working Mode**: - Work from Office **Critical Skills**: - Exp in international voice process and upselling, excellent communication skills **Eligibility**:Any graduate with 6 months-1 year of relevant experience in international voice process and...
-
Spec - Us Voice Process
6 days ago
Bengaluru, India Spec- US Voice Process Full timeAnswer inbound calls through Toll free numbers and engage with the customers over the phone while providing education on a wide range of employer sponsored retirement plans. - Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements. - Accurately process transactions such as...
-
Spec - Us Voice Process
2 weeks ago
Bengaluru, Karnataka, India Spec- US Voice Process Full timeAnswer inbound calls through Toll free numbers and engage with the customers over the phone while providing education on a wide range of employer sponsored retirement plans. Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements. Accurately process transactions such as withdrawals,...
-
Voice Process Associate
3 days ago
Bengaluru, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
-
international voice process
4 days ago
Bengaluru, India Bangalore Job Hub Full timePosition: International Voice Process AssociateJoin our team as an International Voice Process Associate for Banking, based at Belendur Eco Space.We're looking for individuals with exceptional communication skills to provide top-notch support to our international banking customers. Responsibilities: Handle inbound calls from banking customers globally,...
-
International Voice Process
4 weeks ago
Bengaluru, India Wroots Global Private Limited Full timeGreetings for the day!!! We are looking for process associate for International Voice/Non-Voice process who can interact with customers, address their concerns, answer their questions and assist them with their needs. Roles and Responsibilities: - Listen to customers concerns, issues and questions. Resolve customer concerns and answer customers questions...
-
International Voice Process
3 weeks ago
Bengaluru, India eTeam InfoServices Pvt. Ltd Full timeinternational voice process: international bpo International Voice Process **Responsibilities**: - In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines work from office night shift **Job Type**: Regular / Permanent **Salary**: ₹20,000.00 - ₹40,000.00 per month Schedule: - Night...
-
international voice process
2 weeks ago
Bengaluru, Karnataka, India Bangalore Job Hub Full timePosition: International Voice Process Associate Join our team as an International Voice Process Associate for Banking, based at Belendur Eco Space. We're looking for individuals with exceptional communication skills to provide top-notch support to our international banking customers. Responsibilities: Handle inbound calls from banking customers globally,...
-
International Voice Process
3 weeks ago
Bengaluru, India Apex Services Full timeDear All, Greetings From Apex services !! We have an openings for International Voice process with good communication skills in a leading MNC for Bangalore &Mumbai. This is Contract to hire Position. Job description: International Voice Process Mandatory Pointers 1. 1 year experience into international voice process - BPO experience (mandatory). 2. Good...
-
International Voice Process
4 days ago
Bengaluru, India Eteam Infoservices Full timeINTERNATIONAL VOICE PROCESS EXPEREIENCE 0 TO 4 YEARS INTERNATIONAL VOICE EXPEREINEC IS NEEDDED WORK FROM OFFICE 5 DAYS OF WORKING NIGHT SHIFT CTC 10000. TO 40000 **Job Type**: Regular / Permanent **Salary**: ₹10,000.00 - ₹40,000.00 per month **Benefits**: - Provident Fund Schedule: - Night shift Supplemental pay types: - Shift...
-
International Voice Process
3 days ago
Bengaluru, Karnataka, India Carrier Full timeWe are Hiring for International Voice Process. International Technical support. Freshers and Experience both can apply. Any Graduates. Location: Bangalore. **Salary**: up to 6LPA. If you are interested call me at +91 9731765901 Pay: ₹2.00 - ₹6.00 per year Schedule: - Day shift - Night shift Ability to Relocate: - Bengaluru, Karnataka:...
-
International Voice Process
3 weeks ago
Bengaluru, India Accentrix Solutions Full timeInternational voice process ( banking process Any graduate or 10+2 6months to 1 year Only 2 rounds of interview Immediate joiners Contact for more information +91 79756 51895 +91 79756 51895 HR **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹3,500,000.00 per year Schedule: - Flexible shift Ability to commute/relocate: -...
-
International Voice Process
3 weeks ago
Bengaluru, India Elucidation Today Full timeNight shift: 8:30pm-5:30am IST, Monday to Saturday - free cab service will be provided for pick up and drop - laptop will be provided by the company - excellent communication skill must - competitive salary for the role of international voice process with US clients **Job Types**: Full-time, Regular / Permanent **Salary**: ₹35,000.00 - ₹50,000.00 per...