Am/dm - Market Quality - Infotainment (Telematics)
5 months ago
HANDLING OF MARKET FEEDBACKS AND WARRANTY ISSUES RELATED TO VEHICLE TELEMATICS.
- CREATE TELEMATICS HIGH LEVEL USE CASES AND PROCESS FLOWS FOR ROOT-CAUSE ANALYSIS OF TYPICAL CASES.
- IDENTIFY BUGS AND SUGGEST POTENTIAL COUNTER-MEASURES IN E2E (END TO END) CONNECTED/INFOTAINMENT SYSTEMS.
- COORDINATION WITH MULTIPLE PRODUCT OWNERS AND PROCESS PATNERS TO ENSURE FASTER ANALYSIS AND EXECUTION OF QUALITY IMPROVEMENTS BASED ON MARKET FEEDBACKS.
- FTA APPROACH FOR SOLVING COMPLEX MARKET ISSUES.
- COMPETITOR PROCESS / DESIGN BENCHMARKING.
- DIAGNOSE AND RESOLVE CUSTOMER COMPLAINTS.
Competency requirement
- GOOD UNDERSTANDING ON SOFTWARE ARCHITECTURE AND INTERFACE.
- PROFOUND KNOWLEDGE ON VEHICLE COMMUNICATION PROTOCOLS INCLUDING CAN AND LIN.
- STRONG KNOWLEDGE OF IOT COMMUNICATION PROTOCOLS HTTPS, MQTT, TCP/IP AND LINUX OS
- WELL VERSED IN QC TOOLS, DOE, SIX SIGMA
- ANALYTICAL SKILLS AND LOGICAL APPROACH TOWARDS PROBLEM SOLVING
- HANDS ON EXPERIENCE IN RESOLVING COMPLEX MARKET PROBLEMS AND ABLE TO CONCISELY EXPLAIN AND PRESENT TO RELATED STAKE HOLDERS AND MANAGEMENT.
- STRONG EXECUTION, ORIENTATION AND PROBLEM-SOLVING APPROACH
- ABILITY TO ANALYZE THE DATA AND PROPOSE SOLUTION & FUTURE STRATEGIES.
- STRONG COMMUNICATION & PRESENTATION SKILLS
- ABILITY TO WORK WITHIN STRICT TIMELINES
- TEAM PLAYER WITH STRONG NETWORKING SKILLS
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