See more Collapse

Guest Relation Executive

1 month ago

Wayanad, India Flora Hospitality Group - India (Flora Vythiri Resort - Wayanad) Full time

**Responsibilities**:

- Welcome guests during check-in and giving a fond farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Provide information about amenities, area and venues and promote services.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily occupancy
- Providing excellent customer service as per hotel standards.
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Providing information regarding the Restaurant, town attractions, activities etc.
- Allocate dining to all arriving guests.
- Maintain guest lockers for safe custody.

**Other Requirements**:

- Good command of the English language is essential, both written and verbal.
- Must possess strong organization time management skills, attention to detail.
- Must be guest service focused and a team player.
- Positive attitude and outgoing personality is essential.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Personable, enthusiastic, self-motivated and able to work independently.
- Strong interpersonal and organizational skills.

**Qualification & Experience**:

- Degree / Diploma in Tourism / Hospitality / Hotel Management.
- Proven experience in Hospitality Industry as a GRE. (Minimum 2 Years)
- Super Fluent in English. Other language (Hindi) will be considered as an advantage.
- Strong communication and customer handling skills.
- Good organizational and multi-tasking abilities.
- Positive attitude & attractive personality.
- Age limit Up to - 30

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹27,500.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Wayanad, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 91 6235593000

We have other current jobs related to this field that you can find below

  • Guest Relation Executive

    2 weeks ago

    Wayanad, India WILTON HOTELS & RESTAURANTS Full time

    **Job Title**: Guest Relation Executive/Hostess **Report to (direct)**: Guest Relation Supervisor **Report to (indirect)**: **Responsible for**: **Scope and General Purpose of Job**: **1. Specific Duties and Responsibilities**: - Attend training courses as and when required - Attend and participate in any meetings (department, communications etc) as and...

  • Guest Relation Executive

    2 weeks ago

    Wayanad, India Kondody Hotels & Resorts India Pvt. Ltd. Full time

    **Kondody Hotels and Resorts is hiring for an experienced individual to join our team as an Guest Relation Executive.** - **Good communication.**: - **Multi linguistic skill.**: - **Complaint Handling skill.**: - **Good patience and intelligent guest handling.** Education: Degree/ Diploma in Hotel Management Experience: 3years **Salary**: 17K to 20K +...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India HSJB Business Solutions LLP Full time

    Urgent Hiring Guest relation executive Location: Wayanad **Salary**: ₹12,000.00 - ₹14,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Ability to Commute: - Wayanad, Kerala (required) Ability to Relocate: - Wayanad, Kerala: Relocate before starting work (required) Work Location: In person **Speak with...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Niche Stays Full time

    1 year Experience in Hotel and tourism Industry Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport...

  • Guest Relation Executive

    3 weeks ago

    Wayanad, India Niche Stays Full time

    2 year Experience in Hotel and tourism Industry Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Aramb Boutique Resort Full time

    Your primary responsibilities would include; - Pre-check in calls and co-ordination for hustle free arrivals and check-ins - Managing all guest relations for all in-house guests - Maintaining and filing of guest related documents - Day to day payment and billing reconciliations and reporting - Smooth and efficient running of the front office operations -...

  • Guest Relation Executive

    1 day ago

    Wayanad, India Aramb Boutique Resort Full time

    Your primary responsibilities would include; - Pre-check in calls and co-ordination for hustle free arrivals and check-ins - Managing all guest relations for all in-house guests - Maintaining and filing of guest related documents - Day to day payment and billing reconciliations and reporting - Smooth and efficient running of the front office operations -...

  • Guest Relation Executive

    2 weeks ago

    Wayanad, India Oshin hotels Full time

    Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

  • Guest Relations Executive- Female

    1 week ago

    Wayanad, India VYNA HILLOCK RESORT AND SPA Full time

    **Job Summary**: The Hotel Front Office Executive is responsible for providing exceptional guest service, managing front desk operations, and ensuring guest satisfaction throughout their stay. This role involves welcoming guests, handling reservations, managing check-ins and check-outs, and addressing guest inquiries and concerns promptly and...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Mountain Shadows Resort Full time

    Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivalsand departures. - Coordinatingand multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel, city as well as the...

  • Guest Relation Executive

    1 week ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summery Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily...

  • Guest Relation Executive

    3 weeks ago

    Wayanad, India Flora Vythiri Resort Full time

    01) Greet & Welcome Guests as they come and go. 02) Very professional and Pleasant while interacting with Guests. 03) Handle queries and address the complaint to concern department. 04) Attend phone calls and redirect the same to concern department. 05) Maintain a visitors log book. 06) Administrative Support. **Job Types**: Full-time, Regular /...

  • Guest Relation Executive

    3 weeks ago

    Wayanad, India Mountain Shadows Resort Full time

    Greet and welcome guests as they come and go. - Be professional and pleasant while interacting with guests. - Handle queries and address complaints. - Schedule meetings, interviews, and appointments. - Attend phone calls and redirect them to the appropriate line. - Take messages and pass them on to the receiver. - Receive packages, deliveries, and letters. -...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

  • Guest Relation Executive

    4 weeks ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

  • Guest Relation Executive

    3 weeks ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

  • Guest Relation Executive

    1 day ago

    Wayanad, India Kuruva Island Resort & Spa Full time

    Job Summary: - Process all guest check-ins, verifying guest identity, form of payment, assign the room, and activate/issue room key. - Set up accurate accounts for each guest according to their requirements. - Ensure rates match market codes, and document exceptions. - Secure payment before issuing room key, verify/adjust billing. - Compile and review daily...

  • Guest Relation Executive

    2 weeks ago

    Wayanad, India Flora Hospitality Group - India (Flora Vythiri Resort - Wayanad) Full time

    **Responsibilities**: - Welcome guests during check-in and giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Provide information about amenities, area and venues and...