IT Support
1 month ago
Role: IT support
Location: Hyderabad office
Type of role: Full time
Position : Entry level 0-2 years experience
Academic qualification: Degree with IT support knowledge/ experience
Job description:
The IT Support maintains the computer network of organization, providing technical support and ensuring the whole company runs smoothly and securely. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they arise.
Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
**Requirements**:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Professional and pleasant manner.
- Ability to explain technical issues to technical and nontechnical employees and customers.
- Strong analytical and problem-solving skills
- Software, hardware installation
- Anti-virus installation and virus removal
- Install and configure hardware, software, systems, networks, printers and scanners.
Plan and execute maintenance upgrades.
Set up accounts for staff.
Respond to breakdowns and other technology issues.
Investigate, diagnose, and solve computer software and hardware problems.
Maintain Fixed assets, software packages, and updates
**Salary**: ₹200,000.00 - ₹300,000.00 per year
**Benefits**:
- Work from home
Shift:
- Day shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
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