Guest Service Associate

7 months ago

Kochi, India Marriott International, Inc Full time

**Job Number** 24032135

**Job Category** Housekeeping & Laundry

**Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose,** belong** to an amazing global team, and **become** the best version of you.

  • Guest Service Associate

    3 weeks ago

    Kochi, India Right Human Skills & Resources Private Limited Full time

    **Guest Service Associate Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff...

  • Guest Service Associate

    9 months ago

    Kochi, India AccorHotel Full time

    Guest Service Associate-Housekeeping You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What’s in it for you: Employee benefit card offering discounted rates in Accor...

  • Guest Service Associate Housekeeping

    7 months ago

    Kochi, Kerala, India IBIS Full time

    Guest Service Associate-Housekeeping You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. What’s in it for you: Employee benefit card offering discounted rates in Accor...

  • Guest Service Associate

    7 months ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 24051284 **Job Category** Housekeeping & Laundry **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    2 weeks ago

    Kochi, India Niko Hotels Full time

    Looking for Front Office Guest Relation Associate for leading 3 star hotel **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Paid sick time - Paid time off Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance...

  • Front Office Gsa

    3 months ago

    Kochi, Kerala, India ZEAK US Full time

    **Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...

  • Guest Service Associate

    7 months ago

    Kochi, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed 5 star Resort **Location : Munnar** **Minimum 1 Year to 2 year Experience in same Profile** **Food and Accomdation provided** - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. -...

  • Guest Service Associate

    2 weeks ago

    Kochi, India Miletia Guide Solutions PVT LTD Full time

    Hiring for reputed Resort - Location : Munnar / Vagamon - Minimum 1 year exp in hotel or Fresher's with hotel management - Food and Accommodation provided - Gender : Male or female - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking...

  • Guest Service Associate Front Office

    7 months ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Job Number** 24069808 **Job Category** Rooms & Guest Services Operations **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

  • Guest Relations Associate

    8 months ago

    Kochi, Kerala, India AccorHotel Full time

    A Guest Relations Associate directly influences guest impressions at Eataly by way of greeting, directing and answering inquiries over the phone and in person. Reports to the Front End Managers. - Responds courteously to guest inquiries regarding availability, usage of products, range of services, restaurant offerings, school classes, recipe help and...

  • Guest Service Associate

    9 months ago

    Kochi, India IBIS Full time

    **Job Description**: - Attend daily briefings and takes on daily assigned tasks - Understand the difference in guest levels (VIPs) and Room Categories - Clean and maintain areas of responsibility according to standards and procedures - Replenish guest supplies and ensure that guests requests are promptly attended to - Report damage or malfunction in hotel...

  • Guest service associate

    5 days ago

    Kochi, India Crowne Plaza Kochi Full time

    Job OverviewFood and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine.At Crowne Plaza Kochi we look...

  • Guest Service Associate

    5 days ago

    Kochi, India Crowne Plaza Kochi Full time

    Job OverviewFood and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine.At Crowne Plaza Kochi we look...

  • Guest Service Associate

    7 months ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 24020005 **Job Category** Housekeeping & Laundry **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to...

  • Guest Service Associate-housekeeping

    7 months ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 23195731 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill...

  • Guest Service Associate

    7 months ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 23208425 **Job Category** Housekeeping & Laundry **Location** Port Muziris a Tribute Portfolio Hotel Kochi, VIP Road opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and...

  • Guest Service Associate

    7 months ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 24030611 **Job Category** Food and Beverage & Culinary **Location** Kochi Marriott Hotel, Lulu International Shopping Mall, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing duties, including storing all reusable goods, breaking down...

  • Guest Services Associate

    7 months ago

    Kochi, India Marriott International, Inc Full time

    **Job Number** 24018956 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests....

  • Guest Service Associate

    8 months ago

    Kochi, Kerala, India Marriott International, Inc Full time

    **Job Number** 24064066 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...

  • Guest Service Associate

    2 weeks ago

    Kochi, India Affable Management Services Full time

    **Guest Service Associate - Male - 6 nos,0-2 yrs, Kochi** **Salary**:Rs.10,000/- (for freshers) to Rs. 16200/- plus food & accommodation Pleasing personality with good communication skills Qualification: degree or diploma in hotel management. Job Location: Kochi Industry: 4 Star Hotel **Salary**: ₹10,000.00 - ₹16,200.00 per month Schedule: - Day...