Customer Service Coordinator

2 months ago


Noida, India Inverted Energy Private limited Full time

Roles & Responsibility:

- Handling servicing/repairing issues in Li-ion batteries (2W and 3W) over call
- Responsible for answering the incoming calls of grievances and guiding them appropriately to clients queries.
- Managing complaints and closing them in the prescribed time limit
- Maintain data of service issues/queries on daily basis on CRM software.
- 2+ experience in customer support, customer service and customer handling over call
- Have worked with any CRM earlier

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- customer support: 2 years (required)

Work Location: One location



  • Noida, India Truecom Networks Pvt Ltd Full time

    Looking for highly motivated and detail-oriented Customer Support Executive / Service Coordinator. In this role, you will be responsible for providing exceptional customer service, managing service requests and coordinating with technicians to ensure timely and efficient service delivery. **Requirements**: - Bachelor's degree required. - Fresher / 1-2...


  • Noida, India arsons placement Full time

    Client Experience / Customer Service Co-Ordinator Customer Service: - Answer (all) client inquiries on our CRM system in a timely manner - keeping our less than 24 hour SLA in place - Assist brides through sales process from initial stages to payment/contract, and delivery - Answer chat as needed - Follow up with customers in timely manner to close any...


  • Noida, India Shree Nandik Technologies Full time

    **Responsibilities**: - Prioritize service requests based on urgency and customer needs. - Coordinate with field technicians to schedule service appointments. - Maintain accurate records of service calls, including details of issues reported and actions taken. - Communicate with customers to provide updates on the status of their service requests. - Follow...

  • Service Coordinator

    1 month ago


    Noida, India Galaxy Online Power Systems Private Limited Full time

    **Job Description: Service Coordinator** **Brief**: As a Service Coordinator at M/s Galaxy Online Power Systems Private Limited, you will be responsible for supporting the service team and ensuring the efficient handling of service requests, inquiries, and customer communication. Your role will be essential in maintaining positive customer relationships and...


  • Noida, India Project Coordinator Full time

    **Graphic Designer Responsibilities**: - Planning concepts by studying relevant information and materials. - Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval. - Preparing finished art by operating necessary equipment and software. - Coordinating with outside agencies, art services,...


  • Noida, India Right Career Path Service Full time

    System Knowledge: Basic Excel & Word knowledge. - Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints **Should be presentable, Well dressed, neat and good communication skills** - **Refer...


  • Noida, India ConServe Infotech Pvt Ltd Full time

    Work Experience: - Freshers opening - Diploma/Graduate from any degree Responsibilities: - Create and maintain a directory of service providers and resources - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the necessary services and follow up to...

  • Sales Coordination

    1 day ago


    Noida, India Seoczar IT service Pvt Ltd Full time

    **Sales Coordinator Responsibilities**: - Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. - Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and...


  • Noida, India REGALO KITCHENS PVT LTD Full time

    Service Coordinator Experience - 2+ years' experience in any field - Excellent verbal and written communication skills - Excellent critical thinking and problem-solving skills - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the necessary services...


  • noida, India Iron Systems Full time

    Job Description:  As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures.  Company Overview:  Iron Systems is an innovative,...

  • Customer Service

    1 month ago


    Noida, India The Star Solution Full time

    It's a seller onboarding process. We are looking 1 year experience in Ecommerce and fresher can also apply. Coordination with seller. Customer support Day Shift - 10 to 7pm Salary-As per the company standard Fresher can also apply **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Paid time...


  • Noida, India Axiom Technologies Full time

    **Responsibilities**: - A point of contact for the customer for all types of service requests and incidents. or direct customer input. - Monitor resource schedules to ensure prompt time entry on service incidents. - Communication with customers as required: Keeping them informed of incident progress. - Route incoming and existing tickets to appropriate...


  • Noida, India Panther planner Full time

    **Hiring in Noida Sector-8** **Admin & Customer services** - Admin - attendance - office coordinator - Director Assistant - crm Replies - shipping Coordination - answering enquiries or complaints about services such as public transport, tourist attractions, accommodation or finance - taking bookings or payment by credit card or cash for events, travel,...

  • Customer Service

    3 days ago


    Noida, India BillFree Labs Private Limited Full time

    Key Responsibilities: 1. Customer Support: - Respond to inquiries and provide information to B2B clients promptly and professionally. - Assist clients with product/service-related questions and issues. - Resolve problems and concerns in a timely manner to ensure customer satisfaction. 2. Onboarding Processing: - Manage the onboarding process, including...


  • Noida, India Iron Systems Full time

    As a Support Service Coordinator, you will be responsible for the coordination with Vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures. **Company Overview**: Iron Systems is an innovative, customer-focused provider of...


  • Noida, India Globus Infocom Ltd Full time

    **JD for Executive Coordinator - Projects & Services** - Assess the service needs of clients and connect them with the correct provider. - Planning and scheduling the engineer visits for clients for installation, complaints. - Should be able to follow up with engineers on progress status of work - Must be exceptionally experienced in coordinating with...

  • Service Coordinator

    1 month ago


    Noida, Uttar Pradesh, India INNOVATION MEDITECH PVT.LTD. Full time

    **Client Interaction**: Act as the primary point of contact for clients or customers, addressing inquiries, providing information, and coordinating service delivery according to client needs and expectations. - **Service Planning**: Assess client requirements and develop personalized service plans in collaboration with relevant stakeholders, such as service...


  • Noida, India iWork Solutions Full time

    Job Title: Customer Service L1 Location: Noida, India Reporting Manager: Team Lead Maintain smooth workflow and work coordination within business Responsibilities and Duties: - Maintain organizational and client confidentiality - Coordination of jobs between Associates, Shift Supervisor and the Client - Directly and actively supervise and assist on-duty...


  • Noida, India Karizma Konnect Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • Noida, India Iron Systems Full time

    Job Description:  As a Support Service Coordinator, you will be responsible for the coordination with vendors and its related services to US and international customers. Also responsible for timely reporting to management about daily, weekly, quarterly and monthly performance figures.  Company Overview:   Iron Systems is an innovative,...