Invoice Exception
6 months ago
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
As a Procurement Blocked invoice resolution buyer, you would be supporting procurement of global clients for multiple countries. You would be responsible for managing customer requests along with interfacing with clients and suppliers for commodities. A major part of being an operations buyer would be to handle client procurement requests and follow up on deliveries.
Role & Responsibilities
As an Blocked invoice Resolution, your responsibilities include but are not limited to:
- Good Receipt Block, Price Block, Quantity Block, Freight Charges Block, Wrongly invoiced Duplicate
- Invoice Posted to wrong GR, GR to be done by Central Receiver, PO Alterations
- Work efficiently with requester/client for additional information or any questions
- Determine Source from Sourcing provided Master File
- Negotiate cost savings and terms when applicable (non contracted sources)
- Procurement of low dollar purchases services (including source identification as needed)
- Price and delivery Confirmation
- PO Order receipt Confirmation
- Knowledge of all client specific processes and procedures
- Complete Customer requests for set up of new suppliers including providing applicable information
- Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager
- Maintain all relevant supplier documentation
- Ensure audit readiness of all purchasing documents
- Work with cluster leads and team lead
- Resolve blocked invoices
- Expedite and Emergency Orders and follow up on deliveries
- Perform special projects as needed
Required Technical and Professional Expertise
- 2-3 years of Procurement Outsourcing experience
- Required Procurement Operations background
- Good problem solving/analytical skills
- Excellent customer relations, verbal, and written communications skills
- Attention to details, take ownership and follow through on commitments
- Ability to work in a high pressure environment while maintaining high team morale
- Willing to work in shifts.
- Good customer service skills.
- Understanding of client SLA's.
Preferred Technical and Professional Expertise
- Analytical and excellent communication skill
About Business UnitThe IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
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