System Support

2 months ago

Chennai, India Fiserv, Inc. Full time

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

System Support - Associate
- A System Support Associate must have minimum 1 to 4 years of experience in monitoring daily batch cycles and perform batch operations in a Banking domain.
- Monitor CICS online region and perform CICS operations of shutdown, recycle, etc.
- 1 to 3 years of Experience in JCL, COBOL, SDK, Putty, Winscp, Microfocus and LiteUI are required.
- Flexible to work in 24/7 to support business functions on rotational shift basis
- Operational knowledge of Mainframes or Microfocus, z/OS, TSO, Console, JCL and Job scripting.
- Knowledge of Vision Plus or similar Issuing platform with experience of resolving and analyzing failures, supporting VisionPLUS batch.
- Experience with Vision Plus OR similar Issuing platform batch scheduling changes.
- Good knowledge with the scheduling tools on BMC Control M.
- Ability to identify/ re-solve environmental level issues in mainframe / Mainframe distributed system.
- Good Knowledge on Service point, to Create and handle Incident, Problem and Change Management.
- Working knowledge of Job calendar generation/creation, predecessor, successors, calendar scheduling.
- Should have ability to handle multiple production cycles at a time.
- Good experience with Batch failure troubleshooting and resolve issues.
- Analyzed and applied fixes to UAT / PROD environments for batch/online abend.

Thank you for considering employment with Fiserv. Please:

- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**What you should know about us**:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

**Our commitment to Diversity and Inclusion**:
**Warning about fake job posts**:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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