System Support

1 week ago


Chennai, Tamil Nadu, India Fiserv, Inc. Full time

Calling all innovators - find your future at Fiserv.


We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title
System Support - Associate

  • A System Support Associate must have minimum 1 to 4 years of experience in monitoring daily batch cycles and perform batch operations in a Banking domain.
  • Monitor CICS online region and perform CICS operations of shutdown, recycle, etc.
  • 1 to 3 years of Experience in JCL, COBOL, SDK, Putty, Winscp, Microfocus and LiteUI are required.
  • Flexible to work in 24/7 to support business functions on rotational shift basis
  • Operational knowledge of Mainframes or Microfocus, z/OS, TSO, Console, JCL and Job scripting.
  • Knowledge of Vision Plus or similar Issuing platform with experience of resolving and analyzing failures, supporting VisionPLUS batch.
  • Experience with Vision Plus OR similar Issuing platform batch scheduling changes.
  • Good knowledge with the scheduling tools on BMC Control M.
  • Ability to identify/ resolve environmental level issues in mainframe / Mainframe distributed system.
  • Good Knowledge on Service point, to Create and handle Incident, Problem and Change Management.
  • Working knowledge of Job calendar generation/creation, predecessor, successors, calendar scheduling.
  • Should have ability to handle multiple production cycles at a time.
  • Good experience with Batch failure troubleshooting and resolve issues.
  • Analyzed and applied fixes to UAT / PROD environments for batch/online abend.
Thank you for considering employment with Fiserv

Please:

  • Complete the stepbystep profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries.

As a FORTUNE 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.


Our commitment to Diversity and Inclusion:

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.


If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.



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