Guest Relation Executive

3 weeks ago


Virar, India KT RESORT & SPA PVT LTD Full time

Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Virar, Maharashtra (preferred)

Ability to Relocate:

- Virar, Maharashtra: Relocate before starting work (preferred)

Work Location: In person

Application Deadline: 09/05/2024
Expected Start Date: 10/05/2024



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