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Team Member-training-cec-ho
2 weeks ago
**JD - CEC Trainer for Inbound Processes (Retail Liabilities / Credit Card)
- Plans and facilitates new hire, refresher trainings and compliance based functional training to new and existing officers /employees.
- Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
- Drive sales targets and implementation of sales strategies devised for process.
- Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
- Monitor calls on functional and behavioral parameters.
- Minimum education - Graduate.
- Should be a trainer with 5-7 Years in Training preferably in a bank’s Customer Contact Center/ Call Center with relevant experience in Retail Liabilities / Credit card Product and Processes.
- Must have excellent presentation and communication skills.
- Having some training experience would be desirable
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Team Member-training-cec-ho
4 weeks ago
Thane, India Kotak Mahindra Full time**JD - CEC Trainer - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and...
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Team Member
4 weeks ago
Thane, India Kotak Mahindra Full timeThe key responsibilities of the role will be as follows: - Design and develop content for Trainer Led Programs for various Training Modules applicable for Retail Assets Functional Learning areas covering assessments, training content, facilitator guides, post training assessments/evaluations, on the job training workbooks - Develop intuitive, usable, and...
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Team Supervisor
4 weeks ago
Thane, India Kotak Mahindra Full timeJob Description The key responsibilities of the role will be as follows:Identify the training requirements for a large number of employees of various Retail Asset functional Learning areas of the Bank through continuous liaising with respective Retail Asset Function heads (Mortgages, Working capital, Business Loans, Personal Loans, Credit card, Consumer...
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Cec Non 811 Vkyc-officer-customer Experience
1 month ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
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Cec Non 811 Vkyc-officer-customer Experience
7 days ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
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Cec Non 811 Vkyc-officer-customer Experience
3 weeks ago
Thane, India Kotak Mahindra Full time**CEC Officer - Inbound - Credit Cards - Department- Customer Experience Center- Location- Thane/Noida/Bangalore- Reporting Relationship- CEC - Team Leader - Inbound- Position Grade- Assistant Manager**Job Role - To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert...
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Team Member
4 weeks ago
Thane, India Frozen Bottle Full time**1.** Arrives on time for work and stay until shift completion **2.** Ensures to greet all customers with a smile. **3. **Performs order processing - Process the recipes accurately as per the process in a fast and timely manner. **4.** Responsible for preparing all Frozen Bottle varieties, following established procedures. **5.** Performs housekeeping...
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Team Member-support-credit Card-marketing Ho
3 weeks ago
Thane, India Kotak Mahindra Full time**Job Role - Calling customers for various service related campaigns for Credit Card product - End to end resolution of complaints raised by customers - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer “delight” and consistent service experience, including timely resolution...
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Assistant MANAGER
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Thane, India Destino Infotech Pvt Ltd Full timeCEC Officer - Inbound - Retail Liabilities- Department Customer Experience CenterLocation Thane/Noida/BangaloreReporting Relationship CECTeam Leader - InboundPosition Grade Assistant Manager- Graduates only can apply (Any except BSC IT, MBA/CA/Dr.)- 1-2 years with 6 months which should to be in customer service role - Understanding ofcall center industry an...
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Team Member
2 days ago
Hiranandani Estate, Thane, Maharashtra, India Taco Bell Full timeTeam Member who can work in flexible shift Pay: From ₹13,500.00 per month **Benefits**: - Food provided Schedule: - Evening shift - Morning shift - Night shift **Experience**: - total work: 1 year (preferred) Work Location: In person
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Team Member-it Securitysupport Services
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Thane, India Kotak Mahindra Full time**Infra Cybersecurity Operatons - Team Member - Department- Infra Cybersecurity- Location- Mumbai- Reporting Relationships- Team Member- Position Grade- M4**Job Role: - Managing and supervising on-site third party technical team - Ensuring the technical team is following the process laid down by the bank - Proficient in Vendor Management - Conducting regular...
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Team Member
2 weeks ago
Hiranandani Estate, Thane, Maharashtra, India Taco Bell Full timeTeam Memberwho can work in flexible shiftPay: From ₹13,500.00 per monthBenefits: Food providedSchedule: Evening shift Morning shift Night shiftExperience:- total work: 1 year (preferred)Work Location: In person
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Team Member-it Apps Ctbsupport Services
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Thane, India Kotak Mahindra Full time**Job Description - Team Member - FASTag** **Position Summary**: **FASTag **is an electronic toll collection system in India, operated by the National Highways Authority of India (NHAI). It employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid or savings account linked to it or directly toll owner. It is...
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Assistant MANAGER
4 days ago
thane, India Destino Infotech Pvt Ltd Full timeCEC Officer - Inbound - Retail Liabilities - Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC Team Leader - Inbound Position Grade Assistant Manager - Graduates only can apply (Any except BSC IT, MBA/CA/Dr.) - 1-2 years with 6 months which should to be in customer service role - Understanding of call center...
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Team Member- IT Apps Rtbsupport Services
4 weeks ago
Thane, India Kotak Mahindra Full timeReporting to the Head Support - Vice President, this role takes full responsibility and accountability for end-to-end production services delivered to meet the needs of Channel Services in the Bank. Key areas of responsibilities are: - Extensive experience in People and Process Management - Technical skill set to analyse logs and suggest resolution - Should...
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Steward/team Member
2 weeks ago
Majiwada, Thane, Maharashtra, India 14°41° Pizzeria Full time**Job Description for Team Members (Dine In)** - Welcoming & Escorting the guest - Providing them customer service - Taking orders and serving the food dish - Handling customer queries and complaints - Preparing menu items in back of the house (Kitchen). Such as making Pizzas/Pastas - Maintaining Cleanliness & Hygiene of the store - Should be comfortable in...
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Opening for Bank Payroll
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Thane, India Onesource Atreus Full time**CEC Officer - Inbound - Retail Liabilities** - Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager - 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Shift Timings : *Rotational*...
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Team Member-it Apps Ctbsupport Services
7 days ago
Thane, India Kotak Mahindra Full timePersonality TraitsTeam player - Salary range: - **(CTC) Rs.12 lakhs - Target Companies- Banking Sector Companies i.e. HDFC Bank, ICICI Bank, AXIS, YES Bank**Job Title** **Project Manager / Team Member** **Level** **M3** **Division** **IT** **No of positions** **1 - Job Role- Team Leader - IT Applications (Compliance & Infrastructure Facility)**Job...
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Team Leader Sales
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Thane, India 5paisa Full timeMaintaining the departments profitability & effectiveness while increasing customer satisfaction, loyalty, retention rates and exceeding customer expectations. Managing Day to day activities of the teamDeveloping and implementing a timeline to achieve targetsDelegating Task to team membersConducting training of team members to maximise their...
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Team Leader Sales
1 month ago
Thane, India 5paisa Full timeMaintaining the departments profitability & effectiveness while increasing customer satisfaction, loyalty, retention rates and exceeding customer expectations. Managing Day to day activities of the teamDeveloping and implementing a timeline to achieve targetsDelegating Task to team membersConducting training of team members to maximise their...