Team Member-training-cec-ho
7 months ago
**JD - CEC Trainer for Inbound Processes (Retail Liabilities / Credit Card)
- Plans and facilitates new hire, refresher trainings and compliance based functional training to new and existing officers /employees.
- Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training
- Drive sales targets and implementation of sales strategies devised for process.
- Conduct OJT and provide Coaching / Feedback and supervision during this period to the new hires.
- Monitor calls on functional and behavioral parameters.
- Minimum education - Graduate.
- Should be a trainer with 5-7 Years in Training preferably in a bank’s Customer Contact Center/ Call Center with relevant experience in Retail Liabilities / Credit card Product and Processes.
- Must have excellent presentation and communication skills.
- Having some training experience would be desirable
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Team Member-training-cec-ho
3 months ago
Thane, India Kotak Mahindra Full time**JD - CEC Trainer - Exceptional interpersonal and communication skills - Plans and facilitates new hire training, refresher trainings and compliance based functional training to new and existing officers /employees. - Plan and Conduct Refresher on predetermined frequencies and ensure accuracy and effectiveness of training - Drive sales targets and...
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Team Member-training-cec-ho
5 days ago
Thane, India Kotak Mahindra Full timeWe are looking for a VRM -Product/Process Trainer to coordinate and support our Virtual Relationship Management channel Main responsibilities include identifying training needs of NHT and existing employees and accordingly scheduling and conducting training programs focusing on Relationship Management (RM) skills. - Conduct NHT trainings for new joinees on...
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Team Member-training-cec-ho
4 days ago
Thane, India Kotak Mahindra Full timeJob Role: - Design, develop and maintain content for Instructor Led Programs (ILP) for various Training Modules applicable for Functional Learning areas covering assessments, training content, facilitator guides, post training assessments/evaluations, workbooks, etc. - Design and develop content for eLearning Training modules using tools like Articulate...
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Cec - Service Assurance Officer-customer Experience
4 months ago
Thane, India Kotak Mahindra Full time**CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...
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Cec-authorization Officer-customer Experience
4 months ago
Thane, India Kotak Mahindra Full timenter Custom Internal Posting Description- **Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the...
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Thane, India Kotak Mahindra Full time**Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the CEC officers. - Suggest process...
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Ho Team Member
13 hours ago
Thane, India Kotak Mahindra Full timeJob ID- Department- Retail Liabilities - HO & SUPPORT- Location- Mumbai- Number of Positions- 1- Reporting Relationship- EVP- Grade- M4 / M5- Leading the Process Desk for the Nodal Office managing all process writing, SOP creation, review, updation of Customer Service and Grievance Redressal related items - Single Point of Contact for Compliance, ORM, IAD...
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Team Member
4 months ago
Thane, India Kotak Mahindra Full time**Organization** Kotak Mahindra Bank Ltd **Job Family** KMBL **Location** Mumbai, Maharashtra, India **Work Locations** Thane - Neptune Element/ Infinity Goregaon **Job Description Job Role: - Liasioning with business Teams, IT as well as external vendors on an on-going basis for extending support to existing & future projects and seek timely...
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Team Member-support-credit Card-marketing Ho
7 months ago
Thane, India Kotak Mahindra Full time**Job Role - Calling customers for various service related campaigns for Credit Card product - End to end resolution of complaints raised by customers - Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer “delight” and consistent service experience, including timely resolution...
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Restaurant Team Member
7 days ago
Thane, India Sakash Group Full time**Urgently we are Hiring for the Food and Beverage Industry.** Company Name: - Good Flippin Burger Designation: - Restaurant Team Manager Age: - 20 - 40 Age Education: - Hotel Management/Diploma/Graduate Location: - Mumbai ( All over Central Line ) **JOB DESCRIPTION** **Team Member** 1. Job Position Team Member 2. Category Staff 3. Responsible To...
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Steward/team Member
4 months ago
Thane, India 14°41° Pizzeria Full timeJob Description for Team Members (Dine In) - Welcoming & Escorting the guest - Providing them customer service - Taking orders and serving the food dish - Handling customer queries and complaints - Preparing menu items in back of the house (Kitchen). Such as making Pizzas/Pastas - Maintaining Cleanliness & Hygiene of the store - Should be comfortable in...
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Team Member
1 month ago
Majiwada, Thane, Maharashtra, India Trofi Chain Factory Private Limited (1441 Pizzeria) Full timeJob Description for Team Member, - Follow work schedule time and safe work practices. - Follow grooming and uniform guidelines as per the 1441 Pizzeria Grooming Guide - Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholder’s...
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Team Member
6 months ago
Hiranandani Estate, Thane, Maharashtra, India Taco Bell Full timeTeam Member who can work in flexible shift Pay: From ₹13,500.00 per month **Benefits**: - Food provided Schedule: - Evening shift - Morning shift - Night shift **Experience**: - total work: 1 year (preferred) Work Location: In person
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Team Member-it Securitysupport Services
6 months ago
Thane, India Kotak Mahindra Full time**Infra Cybersecurity Operatons - Team Member - Department- Infra Cybersecurity- Location- Mumbai- Reporting Relationships- Team Member- Position Grade- M4**Job Role: - Managing and supervising on-site third party technical team - Ensuring the technical team is following the process laid down by the bank - Proficient in Vendor Management - Conducting regular...
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Team Member-it Apps Ctbsupport Services
6 months ago
Thane, India Kotak Mahindra Full time**Job Description - Team Member - FASTag** **Position Summary**: **FASTag **is an electronic toll collection system in India, operated by the National Highways Authority of India (NHAI). It employs Radio Frequency Identification (RFID) technology for making toll payments directly from the prepaid or savings account linked to it or directly toll owner. It is...
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Opening for Bank Payroll
7 months ago
Thane, India Onesource Atreus Full time**CEC Officer - Inbound - Retail Liabilities** - Department Customer Experience Center Location Thane/Noida/Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager - 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Shift Timings : *Rotational*...
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Steward/team Member
7 months ago
Majiwada, Thane, Maharashtra, India 14°41° Pizzeria Full time**Job Description for Team Members (Dine In)** - Welcoming & Escorting the guest - Providing them customer service - Taking orders and serving the food dish - Handling customer queries and complaints - Preparing menu items in back of the house (Kitchen). Such as making Pizzas/Pastas - Maintaining Cleanliness & Hygiene of the store - Should be comfortable in...
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Coordinator-training
2 months ago
Thane, India SNEHA Full time**Position**: Training Coordinator **Program Name**: Public System Partnership program **Location**: Thane **Duration**: Jan 2024 to March 2025 **About SNEHA**: A secular, Mumbai-based non-profit organization, SNEHA believes that investing in women's health is essential to building viable urban communities. SNEHA is a 450+ person strong, innovative and...
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Bakery Team Member
2 months ago
Ghodb er, Thane, Maharashtra, India Sugar Sifter Full time**Job Title**: Bakery Team Member / Assistant **Location**: Mumbai **Timings**: 10 AM - 7 PM **Description**: Join the Sugar Sifter team and work alongside celebrity chef Bhavana in a vibrant and creative environment. As a bakery team member, you'll assist in preparing and decorating cakes, pastries, and desserts while maintaining our high standards of...
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Team Member-it Apps Ctbsupport Services
7 months ago
Thane, India Kotak Mahindra Full time**Grade**:M4/M5 **Year of Experience**: 8 - 12 Years **Job Description: We are seeking an Engineering Manager to join our team. In this role, you will be responsible for leading a team of software engineers to deliver high-quality software products which involves building as well as working with vendors to manage deliveries. You will collaborate with...