Trainer-customer Care(Bpo)
10 hours ago
**Qualifications and Skills**:
- **Education**: Graduation in any stream (Preferred: English, Commerce, or Business Management).
- **Experience**:
- 2-5 years of experience in the BPO industry or as a trainer in a similar domain.
- Hands-on experience in voice/non-voice processes and customer service operations.
- **Skills**:
- Excellent verbal and written communication skills.
- Proficiency in English and any regional language is an advantage.
- Strong interpersonal and presentation skills.
- Proficient in MS Office (Word, Excel, PowerPoint).
**Preferred**:
- Certification in training or BPO-related skills is a plus.
- Prior experience in skill development or vocational training projects.
**Key Competencies**:
- Patience and empathy in dealing with trainees.
- Strong organizational and multitasking abilities.
- High energy, enthusiasm, and passion for training.
Pay: ₹10,337.53 - ₹28,885.62 per month
Schedule:
- Day shift
- Fixed shift
**Education**:
- Diploma (preferred)
**Experience**:
- Teaching: 1 year (preferred)
- total work: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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