Plm Windchill Administrator

PLM Windchill Administrator

Birlasoft is currently seeking an experienced PLM Windchill Administrator who enjoys interacting
with both customers and peers to be part of our Product Lifecycle Management (PLM) Team. The
senior consultant would need a very deep understanding of Windchill & Thingworx landscape on
what is being done to troubleshoot and resolve issues during support. Good understanding of
rehosting and upgrade apart from the minor activities. Scripting, customization, and good knowhow
on how to look at automating quite a few of the support and administrative tasks is required as part
of the routine job activities. The consultant will be dealing with high profile customer in the
manufacturing space and will be required to configure and execute solutions to meet the client’s
complex needs, hence needs deep experience from both System and Business administrative
provide support along with strong technical knowledge depth.
RESPONSIBILITIES INCLUDE:
Executing all System and Business administrative tasks for Windchill and Thingworx support
along with scripting, automation of activities that are required from all administration and
support facets of the Windchill PLM project lifecycle.
High Attention to detail, thoroughness, and depth in understanding Windchill and Thingworx
support, must understand why and how’s of debugging and administrative issues and provided
resolution within SLA timeframes.
Adept in capturing the resolution of issues, documenting them as part of the FAQ/User Error
database will be an intrinsic activity. Should be strong in both verbal and written
communication.
Strong knowledge of the AWS Cloud platform from Windchill/ Thingworx Support standpoint.
Strong in Java/J2EE constructs as a base. Needs to understand Windchill Data Architecture and
Structures. Some knowledge on Windchill customizations.
Deep diving, troubleshooting approach to resolve any technical complex issues on Windchill
modules with attention to detail.
Needs to have a strong understanding of rehosting, various activities as part of upgrade apart
from the minor Windchill installation and other activities like CPS, Data Refresh, and other
activities.
Actively participating in all stages of the project from development through testing by
supporting the rest of the project team
Developing relationships with the clients and supporting them during the project lifecycle
Meeting with and utilizing teammates’ expertise to maximize project efficiency.
Strong Attention to details and documenting methods and lessons learned.
EXPERIENCE AND REQUIRED SKILLS:
Bachelor's degree, preferably in Computer Science or Data Science and/or equivalent experience
in the industry
Database experience (Oracle, SQL Server)
Strong Experience with Windchill and Thingworx troubleshooting, resolution of L1, L2 and
possibly L3 issues.

Classification: Internal

Experience with PTC Windchill rehosting, upgrades, Windchill 11.x and up preferred
Experience with Java, Python and any scripting programming required.