Customer Service Executive
2 months ago
**Key Responsibilities**:
- Provide accurate and complete information to customers using the appropriate communication methods.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Keep records of customer interactions, transactions, comments, and complaints.
- Collaborate with internal teams to ensure customer issues are resolved efficiently.
- Build and maintain strong, long-term customer relationships.
- Upsell products and services where relevant, ensuring customer needs are met.
**Requirements**:
**Language Skills**:
- Excellent communication skills in **English and Hindi** (both written and verbal).
- Ability to switch between languages seamlessly depending on customer preference.
**Interpersonal Skills**:
- Great interpersonal skills with a focus on active listening and empathy.
- Friendly and approachable demeanor to engage customers effectively.
- Ability to remain calm and patient, especially when dealing with challenging customers.
**Qualifications**:
- bachelor's degree preferred.
- Having Interest in Cars.
**Additional Qualities**:
- **Problem-Solving Skills**: Ability to identify customer needs and provide appropriate solutions.
- **Time Management**: Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- **Adaptability**: Open to learning and adapting to new systems, processes, and customer service tools.
- **Team Player**: Ability to work well within a team and collaborate effectively.
- **Positive Attitude**: Energetic, self-motivated, and proactive in resolving customer queries.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
-
Customer Service Executive
3 weeks ago
Pitampura, Delhi, Delhi, India Eines Healthcare Private limited Full time**Key Responsibilities:1. OPD Management**: - Coordinate with healthcare providers and clients to schedule and arrange OPD consultations. - Ensure all logístical aspects of OPD services, such as clinic setup, equipment readiness, and availability of necessary resources, are managed effectively. - Handle client inquiries and resolve any issues related to...
-
Customer Service Representative
1 month ago
Pitampura, Delhi, Delhi, India Ruhe Full timeCompany Description Position Overview: Key Responsibilities: - CRM Strategy and Execution: - Data Management and Analysis: - Analyze customer data to identify trends, insights, and opportunities for targeted marketing. - Maintain and update CRM databases to ensure data accuracy and integrity. - Customer Engagement: - Design and execute customer loyalty...
-
Customer Service Representative
4 months ago
Pitampura, Delhi, Delhi, India Ruhe Full timeCompany Description Position Overview: Key Responsibilities: - CRM Strategy and Execution: - Data Management and Analysis: - Analyze customer data to identify trends, insights, and opportunities for targeted marketing. - Maintain and update CRM databases to ensure data accuracy and integrity. - Customer Engagement: - Design and execute customer loyalty...
-
Customer Service Executive
6 months ago
Pitampura, Delhi, Delhi, India Rishtasite.com Netaji Subash Place New Delhi Full timeJob Description: As a matchmaker, your primary responsibility is facilitating successful matches between clients based on their preferences and needs, ultimately helping them find a suitable partner for marriage. Your role involves understanding client preferences, sharing potential matches, managing rejections, and ensuring client satisfaction throughout...
-
CRM Executive
4 months ago
Pitampura, Delhi, Delhi, India K.R Enterprises Placement Service Full timePost : CRM Salary : 15k to 25k Location : Delhi Exp : 1 to 2 Years - **Key Responsibilities**: - Manage and optimize the CRM system. - Analyze customer data to drive insights and strategies. - Develop and execute customer segmentation and engagement campaigns. - Collaborate with marketing, sales, and customer service teams. - Monitor CRM performance and...
-
CRM Executive
3 months ago
Pitampura, Delhi, Delhi, India K.R Enterprises Placement Service Full timePost : CRM Salary : 15k to 25k Location : Delhi Exp : 1 to 2 Years - **Key Responsibilities**: - Manage and optimize the CRM system. - Analyze customer data to drive insights and strategies. - Develop and execute customer segmentation and engagement campaigns. - Collaborate with marketing, sales, and customer service teams. - Monitor CRM performance and...
-
Customer Service Representative
6 months ago
Pitampura, Delhi, Delhi, India weldots Full time**Company Description** At Weldots, we're not just shaping the future of Weldots, we're creating a Brands Our focus is on crating good brand and providing best customer services to our customers. **Role Description** This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for...
-
Customer Service Executive
2 weeks ago
Delhi, India Tata Recruitment Services Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for handling customer queries, resolving complaints, providing information about products or services, and ensuring customer satisfaction on a day-to-day...
-
Customer Service Executive
6 days ago
Delhi, India Tata Recruitment Services Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for handling customer queries, resolving complaints, providing information about products or services, and ensuring customer satisfaction on a day-to-day basis.Qualifications-...
-
Customer service executive
2 weeks ago
Delhi, India Tata Recruitment Services Full timeRole Description This is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for handling customer queries, resolving complaints, providing information about products or services, and ensuring customer satisfaction on a day-to-day...
-
Customer Service Representative
4 weeks ago
Pitampura, Delhi, Delhi, India Anandam Group Full time**Key Responsibilities**: - Resolve customer complaints efficiently while ensuring customer satisfaction. - Use MS Office (Excel, Word, Outlook) for reporting, tracking customer interactions, and maintaining documentation. - Familiarize yourself with each client’s products, services, and brand standards. - Collaborate with team members to ensure...
-
Customer Service Representative
1 month ago
Pitampura, Delhi, Delhi, India Anandam Group Full time**Key Responsibilities**: - Resolve customer complaints efficiently while ensuring customer satisfaction. - Use MS Office (Excel, Word, Outlook) for reporting, tracking customer interactions, and maintaining documentation. - Familiarize yourself with each client’s products, services, and brand standards. - Collaborate with team members to ensure...
-
Customer Care Executive
6 months ago
Pitampura, Delhi, Delhi, India Square bubbles Full timeLocation: Pitampura, Delhi About Us: Nutristar is a rapidly growing and dynamic e-commerce company committed to providing exceptional products and services to our customers. We take pride in our customer-centric approach and are seeking a highly motivated Customer Care Executive to join our team. Job Overview: As a Customer Care Executive, you will be...
-
Customer Service Executive
6 months ago
Delhi, India GIGL Summaries Full timeWe are seeking a Customer Service Executive to join our team and deliver exceptional service to our valued customers. As a Customer Service Executive, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. - **Salary - **It's a Work from home Job**: - **Experience - 1-3...
-
Customer Service Representative
6 months ago
Pitampura, Delhi, Delhi, India Eminenture Private Limited Full time**Customer Care Executive (Female)** **Avantika - 7827746006 / 7827746006 Location - **Netaji Subhash Place, Delhi** Experience - **Freshers can apply** Salary - **upto 13k** Time - **10 am to 7 pm** Mode - Full-Time (Work from Office) Education - **12th pass / Result Awaited / Graduate** **RESPONSIBILITIES: - Must be comfortable in voice process -...
-
Customer Service Executive
6 months ago
Delhi, Delhi, India Hirex Full time**Customer Service Executive Responsibilities**: - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the...
-
Customer Service Assistant
3 months ago
Pitampura, Delhi, Delhi, India FSL Software Technologies ltd Full time**Key Responsibilities**: - **Issue Resolution**: Resolve customer issues and complaints efficiently, providing clear and accurate information and solutions. - **Product Knowledge**: Maintain a comprehensive understanding of our products and services to provide accurate and relevant information to customers. - **Record Keeping**: Document customer...
-
Customer Service Executive
2 weeks ago
Delhi, India Kayokai Ventures Private Limited Full timeCompany DescriptionUnder Kayokai Ventures Private Limited, we run a D2C e commerce brand named as Familio based out of Delhi NCR.Role DescriptionThis is a full-time on-site role for a Customer Service Executive at Kayokai Ventures Private Limited in Ghaziabad. The Customer Service Executive will be responsible for handling customer inquiries, resolving...
-
Customer Service Assistant
3 months ago
Pitampura, Delhi, Delhi, India FSL Software Technologies ltd Full time**Key Responsibilities**: - **Issue Resolution**: Resolve customer issues and complaints efficiently, providing clear and accurate information and solutions. - **Product Knowledge**: Maintain a comprehensive understanding of our products and services to provide accurate and relevant information to customers. - **Record Keeping**: Document customer...
-
Customer Service Executive
6 months ago
Delhi, Delhi, India ICONIC BUSINESS SOLUTION LLP Full time**Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:New Delhi **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering personalized and...