Customer Service Associate
7 months ago
We are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our customers.
**The role**:
- Not only will you be taking inbound calls from our customers, you will also have a responsibility to manage their journey from beginning to end ensuring that they have a positive experience with us. You'll do this by finding out the best way to solve their problem that meets both their needs and the needs of our business. We’ll also ask you to look at what we do and how we can improve our service to our customers in the future, you’ll do this by ensuring that we treat our customers in a fair and reasonable manner and find out the best way to get each problem solved.
- Comprehensive training will be given when you start, as well as ongoing support throughout your career.
- Previous experience within customer service dealing with queries over the phone.
- Ability to work under high amounts of pressure.
- Maintain positivity throughout the workplace and has resilience within a challenge.
- Adaptive towards new skills and techniques.
- Maintain the high level of detailed and accurate notes.
**Requirements**:
- At least 2 years of experience in customer service for UK/US/Australian clients.
- Eager to learn new skills.
- Friendly and approachable with customers from all backgrounds.
- An excellent team player, who is keen to progress within an organization.
- Willing to work from office.
- Knowledge and experience with Microsoft Office.
- Must have worked in Customer Service Department in Financial service industry (Banks/Insurance firm)
- Preferred.
**Speak with the employer**
+91 92078 76391
-
Customer Service Representative
6 months ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full time**Major Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer calls/chats. - Acknowledging/resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments,...
-
Customer Service Associate
7 months ago
Thiruvananthapuram, Kerala, India Yarab Technologies Pvt Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...
-
Customer Service Associate
7 months ago
Thiruvananthapuram, Kerala, India Yarab Technologies Pvt Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...
-
Customer Service Associate
7 days ago
Thiruvananthapuram, Kerala, India Yarab Technologies Full time**TECHNOPARK PHASE 3 CAMPUS, TRIVANDRUM** -**CUSTOMER SERVICE DEPARTMENT** -**PERMANENT**-**BASED ON EXPERIENCE AND SKILLS** - Shift Details: Monday to Friday (UK shift) + Weekend as per the Duty schedule **Your Main Responsibilities**: **Key Responsibilities**: - Claims Assistance: Help clients file claims, track claim status, and provide updates during...
-
Customer Service Associate
3 weeks ago
Thiruvananthapuram, Kerala, India Yarab Technologies Pvt Ltd Full timeShift Details: Monday to Friday (UK shift) + Weekend as per the Duty schedule Your Main Responsibilities **Key Responsibilities**: - Claims Assistance: Help clients file claims, track claim status, and provide updates during the claims process. - Policy Support: Provide customers with information about policy changes, renewals, premiums, and coverage...
-
Customer Service Associate
5 days ago
Kazhakoottam, Thiruvananthapuram, Kerala, India Yarab Technologies Private Ltd Full timeWe are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and efficient solutions for our...
-
Customer Service Associate
1 day ago
Kazhakoottam, Thiruvananthapuram, Kerala, India Yarab Technologies Private Ltd Full time**Job description** At Smart-Cover, we are looking for a self-motivated and reliable individual, with a genuine passion for customer service. We want to deliver great customer service to all our customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You’ll play a vital role in providing effective and...
-
Customer Service Associate
2 days ago
Thiruvananthapuram, India Trinity SkillWorks Full timeUpselling the insurance (sales & Service of Insurance products). Customer span across the UK, Australia, US region. - Building relationship with internal and external customer - Coordinating with insured for claim documents & processing - Monitor the process flow of allotted claims from registration to settlement **Job Types**: Fresher,...
-
Customer Success Associate- Voice
1 day ago
Pattom, Thiruvananthapuram, Kerala, India Season Two Senior Living Full timeROLE AND RESPONSIBILITIES ABOUT THE ROLE We are interested in hiring a dedicated and hardworking individual as an Associate - Customer Success Associate (Voice) to join our Marketing Department. Your main goal is to provide excellent customer service and to promote Senior Living throughout India & Abroad. The goal is to generate and convert leads in an...
-
Customer Service Executive
7 months ago
Thiruvananthapuram, India Tata SIA Airlines Full time**Job Overview** To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner. **Key Responsibilities** Customer Service & Operations - Ensure Vistara operates in a safe and secure environment, by...
-
Customer Service Representative
7 days ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service
7 months ago
Thiruvananthapuram, India Distinct Infotech Solutions Full time1) Support to clients 2) Act as middleman between 'Developers' & 'Clients' **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Monday to Friday - Morning shift Supplemental pay types: - Overtime pay - Shift allowance Ability to commute/relocate: - Thiruvananthapuram, Kerala: Reliably...
-
Customer Service Representative
1 week ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service Representative
7 months ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Guest Service Associate
4 weeks ago
Thiruvananthapuram, Kerala, India Meraqui Ventures Pvt Ltd Full time**Job Title: Guest Service Associate** **Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing...
-
Customer Service Ambassador
4 weeks ago
Thiruvananthapuram, Kerala, India Mphasis Full timeJob Title: Customer Service AmbassadorCompany Overview: Mphasis is a global technology services company that enables clients to reimagine their businesses for the digital era. Our expertise in digital transformation, cloud and cognitive computing, infuses innovation into business operations and enhances customer experiences.Estimated Salary: ₹3,00,000 -...
-
Associate Customer Service
2 months ago
thiruvananthapuram, India Allianz Services Full time0 to 5 years of experience with excellent command over English.Well-versed in English language with excellent verbal and written communication skills.Intermediate PC skills, Word, Excel and OutlookSelf-motivated individual, Positive and pro-active manner, Team player, Positive professional attitude, willingness to learn.Experience in international BPO will...
-
Associate Customer Service
2 months ago
Thiruvananthapuram, India Allianz Services Full time0 to 5 years of experience with excellent command over English.Well-versed in English language with excellent verbal and written communication skills.Intermediate PC skills, Word, Excel and OutlookSelf-motivated individual, Positive and pro-active manner, Team player, Positive professional attitude, willingness to learn.Experience in international BPO will...
-
Customer Service Representative
7 months ago
Thiruvananthapuram, India MYDESIGNATION ONLINE CLOTHING LLP Full timeMYDESIGNATION, the leading youngster brand is now hiring customer service representatives to join our team. You will have to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...
-
Customer Service Representative
1 month ago
Thiruvananthapuram, Kerala, India Allianz Services Full timeAbout Allianz ServicesWe are a leading provider of customer service solutions. Our team is passionate about delivering exceptional experiences to our clients.