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Chat Support Executive
2 months ago
**Customer Support Executive Responsibilities**:
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- A minimum of 1 year experience in international process
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
Application Deadline: 05/03/2023
Expected Start Date: 05/03/2023
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