Customer Care Representative
4 weeks ago
Company Description
Believe is one of the world’s leading digital music companies. Believe’s mission is to develop local artists and labels in the digital ecosystem by providing them the solutions they need to grow their audience at each stage of their career and development.
Its 1,610 employees in more than 50 countries aim to support local artists and labels with a unique digital expertise, respect, fairness, and transparency.
To support our fast-growing presence on all continents, we are constantly looking for new Believers to join us and make a stronger and more positive impact on the music industry
Believe is listed on compartment A of the regulated market of Euronext Paris (Ticker: BLV, ISIN: FR0014003FE9).
Ready to **#setthetone** with Believe?
**Job Description**:
Believe is looking for a **Customer Care & Representative**, based in Mumbai
Integrated into the Customer Care & Support department, you will be the main point of contact of our customers in ASIA (Producers, Labels, Artists) to solve their issues and requests.
Your main role and responsibilities are:
- Solve Artists & Labels operational issues on artistic content, payment of royalties, reporting, management of copyright in compliance with our - SLAs and top quality communication
- Maintain high customer satisfaction
- Onboard and train Artists and Labels on Believe internal tools
- Contribute to the Support knowledge bases to improve the autonomy of our clients
- Maintain a regular and close communication with Sales teams
- Interact with Believe back office teams: Finance, Content, Product, Contracts & Rights
**Qualifications**:
- At least 1 year experience of online customer service
- Good communication skills with Care, Respect, Empathy
- Problem solving mindset
- Product knowledge
- Passionate about technology
- Fluent in English
Additional Information
Believe strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies
-
Customer Care Representative
4 weeks ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...
-
Customer Care Representative
4 weeks ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Representative - Global Support Hub, Marine Key responsibilities: - To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e., Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.- Process and manage all types of Quotations, purchase...
-
Customer Care Representative
7 days ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Representative, Marine Key responsibilities: - To provide customer care experience by serving as point of contact between customers and internal stakeholders i.e. Sales, Supply Chain, Finance and Technical Services on the sales order processing to order fulfilment.- Process and manage all types of purchase orders and enquiries professionally-...
-
Customer Care Representative
4 weeks ago
Powai, Mumbai, Maharashtra, India WUElev8 Innovation Services Full timeCustomer Care Representative- Full Time - **.** Immediate Notice period acceptable - **.** 50 vacancies1.9 to 4.6 LPA 0 to 0 Years Powai, Mumbai - Job Description- Must to have skills**Desired Skills: -** - Self-Discipline - Learning and decision-making - Patience and action oriented **CRITICAL SKILLS REQUIRED** - Fluent, neutral accent English language...
-
Customer Care
7 days ago
Navi Mumbai, India TCM Logistics Inc Full timeTCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out of Navi Mumbai, Maharashtra, India. **About the Role -** We are...
-
Customer Care Executive
4 weeks ago
Mumbai, Maharashtra, India BDV Private Limited Full timeAs a Customer Care Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure that every interaction leaves a positive impression. This is an entry-level position suitable for fresh who are eager to learn, grow, and make a difference in the lives of our customers. **Job Types**:...
-
Customer Care Executive
6 days ago
Chandivali, Mumbai, Maharashtra, India BDV Private Limited Full timeAs a Customer Care Representative, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure that every interaction leaves a positive impression. This is an entry-level position suitable for fresh who are eager to learn, grow, and make a difference in the lives of our customers. **Job Types**:...
-
Mumbai, India FedEx Full timePosition Summary: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Please...
-
Customer Care Executive
6 days ago
Chandivali, Mumbai, Maharashtra, India Work Panda Cooperation LLP Full timeAs a Fresher Customer Care Representative, you will be the first point of contact for our valued customers, providing assistance and resolving inquiries with professionalism and empathy. This role offers comprehensive training and development opportunities, allowing you to gain valuable skills and grow within the organization. If you are customer-centric,...
-
Customer Care Executive
1 day ago
Mulund West, Mumbai, Maharashtra, India Enrolsy Full time**Requirements**: Gender**:Only Female** Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain **OR** Graduate Fresher's With Excellent Communication Skill Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift...
-
Customer Care Representative-associate
7 days ago
Mumbai, India FedEx Express MEISA Full time**Position Summary**: Grade - PC4 Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team...
-
Customer Care Executive
4 weeks ago
Mulund, Mumbai, Maharashtra, India Pranda Jewellry Pvt. Ltd. Full timeOverseeing the customer service process both inbound and outbound. Resolving customer complaints brought to your attention. Takeover role of other customer care if required. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent...
-
Customer Care Executive
4 weeks ago
Navi Mumbai, Maharashtra, India Hiringlabs Business Solutions Full timeOverview:The Customer Care Executive plays a crucial role in ensuring customer satisfaction and loyalty. They are responsible for providing exceptional service to customers, addressing inquiries and concerns, and representing the company in a professional and positive manner. Their role is pivotal in maintaining strong customer relationships and contributing...
-
Customer Care Executive
4 weeks ago
Navi Mumbai, India Chemcleanzio India Pvt Ltd Full timeAnswer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...
-
Sales Representative
1 month ago
Mumbai, India Zion Placement Consultancy and Services Full timeOnly Female Sales Executives and representatives are required with good English Speaking Skills and Preferred Graduates with Experience in sales and customer service of 2 years to 4 years.The Sales Representative is **responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets**. They ensure...
-
Customer Care Executive
4 weeks ago
Mumbai, India The OmniJobs Full time**Job Title**: Customer Care Executive (Work from Home) **Position**: Customer Care Executive (Freshers Only) **Location**: Work from Home (India) **Salary**:2-3 LPA **Company Overview**: OmniJobs, a leading company in the training & placement sector, is seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. We...
-
Customer Care Executive
2 days ago
Navi Mumbai, Maharashtra, India timesjobs Full timeJOB DETAILSGenerate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using thFUNCTIONAL AREACustomer care Executive,Customer care executive jobs in Mumbai,Customer care...
-
Customer care executive
1 month ago
mumbai, India Isha Consult Full timeResponsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and...
-
Customer Care
1 month ago
mumbai, India Vijay Sales & Services Full timeWe are looking for customer care executives for our various branches, who can handle incoming requests from guests and ensure that issues are resolved both promptly and thoroughly. Both Male / Female Preferred Age: 22 - 27 Years Pleasing Personality Excellent Communication Skills Open for Pan India VS Showrooms
-
Customer Care
1 month ago
Mumbai, India Vijay Sales & Services Full timeWe are looking for customer care executives for our various branches, who can handle incoming requests from guests and ensure that issues are resolved both promptly and thoroughly.Both Male / Female PreferredAge: 22 - 27 YearsPleasing PersonalityExcellent Communication SkillsOpen for Pan India VS Showrooms