Process Trainer

2 weeks ago


Bengaluru Karnataka, India Go ask now technology pvt ltd Full time

Job Title: Inbound Product Trainer

Job Summary:
Are you passionate about empowering others with knowledge and skills? We are seeking an enthusiastic Inbound Product Trainer to join our dynamic BPO team In this role, you will be responsible for training and developing our inbound customer service representatives, ensuring they have a deep understanding of our products and services. Your training will directly impact the quality of service we provide to our clients, making this an essential position within our organization.

Key Responsibilities:
Design and deliver comprehensive training programs for inbound customer service representatives focused on product knowledge, features, and benefits.

Create engaging training materials, including presentations, manuals, and e-learning modules that facilitate effective learning.

Conduct regular assessments to evaluate trainees’ understanding of products and services; provide constructive feedback for improvement.

Collaborate with product management and marketing teams to stay updated on product changes and launches.

Monitor performance metrics of trainees post-training to measure effectiveness; adjust training strategies as necessary.

Facilitate ongoing development sessions to refresh knowledge and introduce new products or updates.

Required Qualifications:
Bachelor’s degree in Education, Business Administration, or a related field.

A minimum of 2 years experience in a training role within the BPO industry or similar environment.

Strong understanding of inbound customer service processes and best practices.

Exceptional presentation and communication skills that engage learners effectively.

Adept at using various training tools and technologies to enhance learning experiences.

Preferred Qualifications:
Experience with e-learning platforms or Learning Management Systems (LMS).

PMP or similar certification in project management would be an advantage.

Prior experience in product development or management is a plus.

**Job Types**: Full-time, Permanent

Pay: Up to ₹600,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person


  • Process Trainer

    6 months ago


    Bengaluru, Karnataka, India Future role Full time

    **Full job description** We are Hiring for the trainer for the BPO Sector Industries : BPO Role : Process Trainer **Salary**: 20K-35K+incentive Experience : 1+ Year Gender : Male & Female Job Location: Whitefield Bangalore **Job Types**: Full-time, Permanent Pay: ₹35,000.00 - ₹37,000.00 per month Benefits: ESI & PF Schedule: - Day...

  • Process Trainer

    6 months ago


    Bengaluru, Karnataka, India PetaBytes Computers Pvt. Ltd. Full time

    **Process Trainer** **Job Location: Bangalore.** **Working Mode: Work from Office.** **Required**: Minimum 1+ year on paper experience as a Process Trainer in BPO. Should be aware of NHT, OJT, TNA, TNI, etc. Excellent Communication skills in English and Hindi. This is for a domestic process and it'll be 6 days working. **Job Types**: Full-time,...

  • Process Trainer in Bpo

    6 months ago


    Bengaluru, Karnataka, India Subhadrajobs Full time

    We are having the opening for the Process trainer at BPO, interested please apply. Looking Immediate Joiner. Overall at least three years in BPO out of that at least 1 years exp. on paper as a process trainer. We are having inbound voice process. **Job Types**: Full-time, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Provident...

  • Process Trainer

    6 months ago


    Bengaluru, Karnataka, India Teleperformance Full time

    **Eligibility**: - 1 year of experience in training domain as Trainer and should be from BPO background - Knowledge of trainer’s KPIS, understanding of TNI & TNA. - Extensive knowledge of instructional design theory, leaning models and learning principle (ex. Adult learning principle) - Good communication and presentation skills **Roles and...

  • Process Trainer

    6 months ago


    Whitefield, Bengaluru, Karnataka, India Futurerole Inc Full time

    Immediate require BPO Process Trainer with 1 year relevant experience Location - Whitefield Bangalore - Manage knowledge transfer, material development and training delivery - Standardize training modules - ensuring alignment with new process releases - Execute process training to Operations team and calibrate results across. - Collaborate with Quality team...

  • Process Trainer

    6 months ago


    Bengaluru, Karnataka, India ExcelR Solutions Full time

    **JD**: 1)Track all the training are starting on time and trainers are there at the end of the session 2) Reporting and resolution of issues raised by trainers and students 3) Escalating the issues which can’t be solved then and there 4) Prepare a report on trainers' timings and platform issues **Qualification**: 1. 1-2 years of Exp in operations in...

  • Process Trainer

    2 months ago


    Koramangala, Bengaluru, Karnataka, India Venuz Artifacts Full time

    Job Title: Sales Process Trainer Location: Kormangala,Bangalore Malayalam Required Key Responsibilities: Conduct training sessions for sales processes. Understand and implement TNA, TNI, and RAG reporting. Provide ongoing support and coaching to sales teams. **Requirements**: **A BPO background is mandatory**. Any sales experience is acceptable. Pay:...

  • Process Trainer

    3 months ago


    Bengaluru, Karnataka, India Genesis HR Services Full time

    Designation - Process Trainer(On Paper) Minimum 2 years Exp in Service Desk/Technical Support Skills Required - Active Directory/ Office 365 / MS outlook / VPN / Ticketing tools Process - Voice CTC- Upto 6 LPA Fixed + Allowances + Incentives Notice - Immediate Graduate Location - Bangalore(Electronic city) Exp Considered only After Graduation Shifts: 24/7...

  • Process Trainer

    3 weeks ago


    Bengaluru, India ABC Worldwide (AKA BRIP Careers Worldwide) Full time

    PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALOREDescription:We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our company's...

  • Process trainer

    2 weeks ago


    Bengaluru, India ABC Worldwide Full time

    PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALOREDescription:We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our company's...

  • Process Trainer

    4 months ago


    Bengaluru, India KreditBee Full time

    Requirement :1.Excellent Communication skillsShould deliver the content with clarity and confidenceShould be good in  both written and verbal communication 2. Presentation SkillsShould have hands on practise on creating effective modulesShould be in a position to understand the training needs of the trainees and cater the audience by quoting illustrative...

  • Process Trainer

    3 weeks ago


    Bengaluru, India ABC Worldwide (AKA BRIP Careers Worldwide) Full time

    PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALOREDescription: We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our company's...

  • Process Trainer

    3 weeks ago


    Bengaluru, India ABC Worldwide (AKA BRIP Careers Worldwide) Full time

    PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALOREDescription: We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our company's...

  • Process Trainer

    3 weeks ago


    Bengaluru, India ABC Worldwide (AKA BRIP Careers Worldwide) Full time

    PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALORE Description: We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our...


  • Bengaluru, Karnataka, India NNE Full time

    **Make your TALENT count at NNE** **We are experts in end-to-end pharma engineering and our success is built on our relationships, both with our colleagues and our customers. If you want to work on projects shaping the future of sustainable and intelligent pharma facilities, NNE is the place to be.** **Work with us** Imagine using your expertise to help...

  • Process Trainer

    2 weeks ago


    Greater Bengaluru Area, India Teleperformance Full time

    Process Trainer, Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO) Should know Malayalam or Tamil, Kannada Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational...

  • Process Trainer

    2 weeks ago


    Greater Bengaluru Area, India Teleperformance Full time

    Process Trainer, Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should know Malayalam or Tamil, KannadaCollaborate with managers to identify and assess company training needsUtilize data analytics to pinpoint areas requiring improvement and development.Design and implement an effective training curriculum that meets organizational...

  • Process Trainer

    6 months ago


    Bengaluru, Karnataka, India Gameskraft Full time

    ID: 929 | 3-6 yrs | Bengaluru | careers **JOB DESCRIPTION** Designations: Process Trainer **KRA**:What will you do? - Developing creative, and engaging Training collaterals (Training Module, Training hand-out, reference materials) - Knowledge and experience of developing stimulus-based learning - visual, virtual, audio based, deep learning and...


  • Bengaluru, Karnataka, India Genesis HR Services Full time

    Need 1 Year Exp as a Process Trainer INTERNATIONAL EXP REQUIRED Overall Exp - 2 YEARS in Customer support, Banking domain And Insurance Domain, Customer service, Voice process Technical Skills - Experience in managing financial account or relevant field - Effectively handle client escalations and formulate actions to resolve any concerns - Technical...


  • Bengaluru, Karnataka, India Pinkswan Solutions Private Limited Full time

    **Trainer for finance functions and business administration space** **Roles and Responsibilities** Trainer is expected to light up the minds of students, creation and updating courses materials based on latest industry needs, delivery of course contents to students and evaluation of test assignments. The areas of work to be covered include: - Creation...