Process Trainer-customer Support

**Eligibility**: - 1 year of experience in training domain as Trainer and should be from BPO background - Knowledge of trainer’s KPIS, understanding of TNI & TNA. - Extensive knowledge of instructional design theory, leaning models and learning principle (ex. Adult learning principle) - Good communication and presentation skills **Roles and...

**Full job description** We are Hiring for the trainer for the BPO Sector Industries : BPO Role : Process Trainer **Salary**: 20K-35K+incentive Experience : 1+ Year Gender : Male & Female Job Location: Whitefield Bangalore **Job Types**: Full-time, Permanent Pay: ₹35,000.00 - ₹37,000.00 per month Benefits: ESI & PF Schedule: - Day...

**Process Trainer** **Job Location: Bangalore.** **Working Mode: Work from Office.** **Required**: Minimum 1+ year on paper experience as a Process Trainer in BPO. Should be aware of NHT, OJT, TNA, TNI, etc. Excellent Communication skills in English and Hindi. This is for a domestic process and it'll be 6 days working. **Job Types**: Full-time,...

Job Title: Sales Process Trainer Location: Kormangala,Bangalore Malayalam Required Key Responsibilities: Conduct training sessions for sales processes. Understand and implement TNA, TNI, and RAG reporting. Provide ongoing support and coaching to sales teams. **Requirements**: **A BPO background is mandatory**. Any sales experience is acceptable. Pay:...

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...

Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

Designation - Process Trainer(On Paper) Minimum 2 years Exp in Service Desk/Technical Support Skills Required - Active Directory/ Office 365 / MS outlook / VPN / Ticketing tools Process - Voice CTC- Upto 6 LPA Fixed + Allowances + Incentives Notice - Immediate Graduate Location - Bangalore(Electronic city) Exp Considered only After Graduation Shifts: 24/7...

Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...

Company Name: - Athena BPO Role: - TRAINER Languages: - English + Hindi or Tamil Salary: - 20K - 25K Qualification: - Graduation Experience: - 2-3 Years in BPO Sales Process Location: - 1st floor,KR Road near Smart Point, Banashankari Stage II, Banashankari, Siddanna Layout, Bengaluru, Karnataka 560070 Pay: ₹20,000.00 - ₹25,000.00 per...

Company Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...

Job Title: Inbound Product Trainer Job Summary: Are you passionate about empowering others with knowledge and skills? We are seeking an enthusiastic Inbound Product Trainer to join our dynamic BPO team! In this role, you will be responsible for training and developing our inbound customer service representatives, ensuring they have a deep understanding of...

We are having the opening for the Process trainer at BPO, interested please apply. Looking Immediate Joiner. Overall at least three years in BPO out of that at least 1 years exp. on paper as a process trainer. We are having inbound voice process. **Job Types**: Full-time, Fresher Pay: ₹25,000.00 - ₹35,000.00 per month **Benefits**: - Provident...

Immediate require BPO Process Trainer with 1 year relevant experience Location - Whitefield Bangalore - Manage knowledge transfer, material development and training delivery - Standardize training modules - ensuring alignment with new process releases - Execute process training to Operations team and calibrate results across. - Collaborate with Quality team...

**JD**: 1)Track all the training are starting on time and trainers are there at the end of the session 2) Reporting and resolution of issues raised by trainers and students 3) Escalating the issues which can’t be solved then and there 4) Prepare a report on trainers' timings and platform issues **Qualification**: 1. 1-2 years of Exp in operations in...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...

**Make your TALENT count at NNE** **We are experts in end-to-end pharma engineering and our success is built on our relationships, both with our colleagues and our customers. If you want to work on projects shaping the future of sustainable and intelligent pharma facilities, NNE is the place to be.** **Work with us** Imagine using your expertise to help...

PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALOREDescription:We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our company's...

PLEASE ONLY APPLY IF YOU COME FROM BPO AND LIVE IN BANGALOREDescription:We are seeking a skilled and experienced Process Trainer to join our team. The Process Trainer will be responsible for designing, developing, and delivering training programs to employees across various departments. The ideal candidate will have a strong understanding of our company's...

**Call Center Trainer Responsibilities**: - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training sessions on various call center topics to prepare and support new...

Company Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...