Customer Service Assistant

**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...

**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...

**Position: - Tele caller Executive (Customer Service)** **Location: -** Kalikapur, Kolkata **Job type**: - Work from office **Qualification: -** SSC and Above **Requirements and Requirements: - ** - Fresher and Experience both are Eligible - Need good communication and customer interaction skills. - Knowledge or experience in Hospitality Management,...

**Department** **Bharat Matrimony** **Job Title** **Service Executive / Telecaller** **Role** **Customer Service Executive / Tellecaller** **About Us** **Department Overview** **Bharat Matrimony** is India’s leading provider of online matchmaking services and is renowned as the most trusted matrimony portal. It comprises of a network of 15 regional...

Answer phone calls in a more professional manner and provide information about products and services as required by the callers. - They are responsible for taking or cancelling orders, and obtaining details of customer complaints - Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and...

**Position**: Customer Support Executive **Brief JD**: - Customer contract administration - Making call to clients for collections - Review of billing documents when disputed - Ability to identify and make determination regarding discrepancies about billing - Accurate forecast of monthly end key process indications (Overdue aging) - Responsible for...

**!!!!** **Hello Jobseekers !!!!!** **Greeting from Angel consultancy** **HIRING FOR** **CUSTOMER CARE EXECUTIVE PROFILE FOR A DOMESTIC BPO IN KOLKATA.** **NOTE**: **Should have Good English communication skills.** ***LOCATION : KOLKATA*** **PROFILE: - CUSTOMER CARE EXECUTIVE.** **SALARY: - UPTO 14K -20K CTC.** **SHIFTS: Day Shifts for...

_**We are looking for Customer Support Executive to Join our company.**_ - _ - Take charge of both inbound and outbound calls, leading the charge in promoting products and skillfully addressing inquiries. - Delve deep into comprehending customer needs, setting the stage for offering customized and tailored recommendations - Embrace the challenge of...

only experienced can apply atleast 1 year experiece is required **Job Types**: Full-time, Permanent Pay: ₹10,018.76 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay types: - Quarterly bonus Application Question(s): - Are You Graduate **Education**: - Higher...

**Requirements**: - Excellent communication and presentation skills. - Ability to multi-task, prioritize and manage time effectively. - Eye for detail. - Patience while handling tough cases. - Understanding of CRM system. - Situation handling and decision making. - Quick learner. **Responsibilities**: - Manage large amount of incoming phone calls. -...

Address customer concerns, resolve issues, and ensure timely resolution to achieve customer satisfaction. - Assist customers in navigating our products/services, including providing product information and troubleshooting assistance. - Maintain accurate records of customer interactions and transactions in the company's database. - Collaborate with other team...

**Responsibilities**: - Address customer concerns, resolve issues, and ensure timely resolution to achieve customer satisfaction. - Assist customers in navigating our products/services, including providing product information and troubleshooting assistance. - Maintain accurate records of customer interactions and transactions in the company's database. -...

Provide accurate information about products and services. - Assist customers with orders, returns, and general inquiries. - Resolve customer complaints and issues efficiently and to the customer's satisfaction. - Escalate complex issues to appropriate departments or supervisors when necessary. - Follow up with customers to ensure issues are resolved and...

Customer Service Support Advisor **Job Req ID**:28322**Posting Date**:31 Jan 2024**Function**:Business Services & Operations**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support...

Customer Service Support Advisor **Job Req ID**:33201**Posting Date**:21 May 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...

Customer Service Support Advisor **Job Req ID**:33202**Posting Date**:22 May 2024**Function**:EE Contact Centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...

Provide accurate information about our products or services to customers. - Assist customers in navigating our website and using our online platforms. - Document and update customer records in the company database. - Collaborate with other team members to ensure seamless customer experiences. - Identify and escalate priority issues to the appropriate...

Customer Service Support Advisor **Job Req ID**:28326**Posting Date**:31 Jan 2024**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...

Provide accurate information about our products or services to customers. - Assist customers in navigating our website and using our online platforms. - Document and update customer records in the company database. - Collaborate with other team members to ensure seamless customer experiences. - Identify and escalate priority issues to the appropriate...

**Key Responsibilities**: - Supervise and lead the customer care team to ensure they meet performance goals and provide excellent customer service. - Monitor and evaluate the performance of customer care representatives, providing regular feedback and coaching. - Handle escalated customer complaints and issues, ensuring timely and effective resolution. -...