Customer Support Executive

2 weeks ago


Chennai Tamil Nadu, India Amogha Office Infra Solutions Private Limited Full time

Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes.
- Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary.
- Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customer’s experience.
- Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.
- Collaborate with other teams within the organisation, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues.
- Provide customers with a positive and personalised experience, promoting customer loyalty and retention.
- Manage the customer representative department, train the juniors on understanding the behaviour of clients and keep a good tone.
- Monitor the performance of the team.
- Develop guidelines for customer support aligning with the company’s objectives.

Languages Known:
Tamil, English, Hindi and Telugu

Working Location:
Perungudi, Chennai

Pay: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



  • Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...


  • Chennai, Tamil Nadu, India Unidos Technology Full time

    Customer Support Executive Job Description A **Customer Support Executive** (also known as a **Customer Service Executive**) plays a crucial role in ensuring customer satisfaction. They manage a team of customer support representatives and oversee the entire customer service process. Here are the key responsibilities and requirements for this...


  • Chennai, Tamil Nadu, India Trask Full time

    Are you passionate about helping people and providing excellent customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have an exciting opportunity for you at Trask! We are currently looking for a Customer Support Executive to join our team and assist our customers with any questions or concerns they may have. As a...

  • Customer Support Exe

    10 hours ago


    Chengalpattu, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **DME for Customer Support in Tyre Industry** **Should have Production / Maintenance Knowledge** **Experience in Tyre industry preferred** **Exp : 1 yr - 3 yrs** **Qualification : DME** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time...


  • Chennai, Tamil Nadu, India Triedge Solution Full time

    **Position: - **Customer Support Executive - Managing customer queries and complaints **QUALIFICATION**: ANY DEGREE - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Excellent communication - Should be good in any one of the following language Hindi,Telugu,Kanada,Malayalam **Job Types**: Full-time,...


  • Chennai, Tamil Nadu, India KLP Projects Private Limited Full time

    Customer Support Executive On Roll - Direct Recruitment ESI, EPF & Bonus **Salary**: ₹13,000.00 - ₹14,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus


  • Chennai, Tamil Nadu, India Siva Info Tech Full time

    **Position Title: Customer Support Executive** **Overview**: As a Customer Support Appointment Fixer, you will play a vital role in ensuring timely and efficient scheduling of appointments for our valued customers. Your primary responsibility will be to liaise between customers and our service providers to arrange appointments, resolve scheduling conflicts,...


  • Chennai, Tamil Nadu, India Client of SureEvents Full time

    Role : Customer Support Executive ( inbound process ) Work location : Chennai Education Qualification: Any Undergraduate / Diploma / Graduate Freshers only ( preferably 2023 passouts ) Desirable Skills: - Good Communication - Fluent in Malayalam - Willing to work in Chennai location - Immediate joiners required **Job Types**: Full-time, Permanent,...


  • Ekkattuthangal, Chennai, Tamil Nadu, India VAMO Systems Private Limited Full time

    **Customer Support Executive** **Division**:Customer support **Location**: Chennai **Experience**: 1-3yrs **Job Type**: Full time **Qualification**:Any Graduate /In relevant field **Salary**:As per industry standards**.** Looking for an experienced customer support executive to provide customer service to the fullest satisfaction. Ø Ability to handle...


  • Chennai, Tamil Nadu, India Conserve Solution Full time

    **Role Description** This is a full-time on-site role as a Customer Relationship Executive located in Chennai. As a Customer Relationship Executive, you will be responsible for maintaining customer satisfaction, managing business relationships, providing excellent customer service, and handling client relations. Effective communication skills are essential...


  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    Responsibilities: 1. Maintaining fruitful relationships with existing customers. 2. Coordination for Sales and material follow ups. 3. Knowledge in Import and Export or Shipping Preferable. Male Preferable. Any Degree - Freshers / Experience. Immediate Joining is Prefereed. **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: ₹10,000.00...


  • Valasaravakkam, Chennai, Tamil Nadu, India Buzypro Full time

    Hiring for Customer Support Executive Location : Valasaravakkam, Chennai Languages : English and Tamil speaking is must Salary : 12.5K to 15K - Respond to customer requests within the accepted turn-around time - Complete all assigned tasks on-time - Provide regular updates to the client - Report to team leaders on job performance - No of openings -...


  • Palavakkam, Chennai, Tamil Nadu, India Nibav Lifts Pvt Ltd Full time

    **Customer Relationship Executive Responsibilities**: - Building and maintaining relationships with customers. - Escalation handling. - Data Management. - Regular follow-up with customers. - Liaising with internal departments to ensure client needs are fulfilled effectively. - Follow-up with clients for annual maintenance contract & Upselling of AMCs. -...


  • Porur, Chennai, Tamil Nadu, India Bala india solutions Full time

    Leading bank sector Hiring customer support executive/ qualfication ; any degree/ exp : 1.5years must language ; Telgu, kannada, malayalam, hindi any one need/ english common CROSS SELLING ALSO INCLUDE who can intersted to send resume 7092982513 call or whatsapp MEN = ROTATION SHIFT / WOMEN = DAY SHIFT ONLY - Managing a team of representatives offering...


  • Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    Job description: - Location: - Alwarpet Mode: - Work from office *Outbound and Inbound *Handling the process from customer accusation to sale *Responding to queries of clients and give timely support when requested *Following up sales agents to get timely report *Coordinating with operation team to ensure timely deliver and customer...

  • Customer Support

    4 days ago


    Nungambakkam, Chennai, Tamil Nadu, India Innovsource Services Pvt Ltd Full time

    Customer Support Executive Responsibilities: **English Fluence Must** **Overseeing the customer service process**. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental pay...


  • Teynampet, Chennai, Tamil Nadu, India Skillplan Full time

    Sales and Support Executive - Chennai **Job Profile**: - Should work on a daily Schedule/plan given by the Manager. - Convert/Closure on the leads generated by the Sales Coordinators. - Maintain Reports on: The status of calls and demo given, Customers met. - Maintain daily Report to the team head. - Monitor follow - ups on TSS (Product License expiry). -...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls -...


  • Saidapet, Chennai, Tamil Nadu, India Golden Balaji Tourism Full time

    Customer Support Executive : Help the customers get their bookings done through calls and support the customer and give details about tourism packages and tickets through verified leads **Job Types**: Full-time, Permanent, Fresher **Salary**: From ₹15,000.00 per month **Benefits**: - Cell phone reimbursement - Flexible schedule - Internet...


  • Nungambakkam, Chennai, Tamil Nadu, India SVS Jobs Full time

    Hiring **Female Customer Support Executive (CSE) **for a Hospitality industry Qualification : Any Diploma / Degree Experience : 3-10 years Skills : Lead Generation / Telecalling / Telesales / Telemarketing / Customer Support / Good Communication skills in English & Tamil Additional language would be added advantage Job Location **:Chennai...