Call Center Representative
6 months ago
We are looking for dynamic professionals who can give customer support / verification services on call to Domestic based company
**Call Center Representative responsibilities and duties**:
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
**Call Center Representative qualifications and skills**:
- Diploma required
- Strong computer skills
- Excellent interpersonal communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹9,000.00 - ₹13,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- Are You Fresher or Experienced?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Speak with the employer**
+91 9330651848
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