Service Desk Associate

Mindpool is hiring for an Associate Service Desk in Pune. **Job Requirement**: - Excellent English communication skills. - Required with an experience of international voice profile(global clients) - Inbound/Outbound (technical support). Preferably US. - 1 - 2.5 years of experience (preferable). - Experience working in 24X7 voice support functions. - Ready...

Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. We are part of an incredible community of scientists, clinicians, developers,...

Excellent communication skills - **CEFR : B2, C1, C2**. Please add the communication level as per the CEFR framework while profiles are shared. - Work experience on Service Desk with good knowledge on **VPN, O365, remote support, active directory, troubleshooting - printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi...

Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers,...

Wipro is conducting walk in interview drive for Service Desk Analyst role for Pune (Hinjewadi) location.Interested candidates can share their updated CV on WhatsApp) with the subject line "Service Desk Analyst Pune".PLEASE DO NOT CALL on the given number.Eligibility Criteria: Graduation is mandatory Excellent English Communication skills is mandatory....

ROLE :SERVICE DESK (Technical Voice Support)LOCATION : PuneJOB DESIGNATION :IT service deskJOB DESCRIPTION :Managing one or more customer service or service desk functions. Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. Delivering customer service through multiple...

We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days)Job Location: PuneSal: 2.50 to 6.00 LPALanguage: Proficient in English (Read + Write + Speak )Role purpose:Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls, web, chat and Service RequestsRoles and Responsibilities...

Role purpose:The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measuredand adhered. Owner of key measurements, Service Levels, and critical deliverables for SD servicesMain responsibilities:Performance of a single delivery center. Adherence to standards, measurement and reporting ofmetrics.Overall responsibility for...

SERVICE DESK-(0097738)DescriptionSERVICE DESK2-3 YEARSPUNEWhat's this role about? Service Desk for US Client. 2 3 years of Phone support experience Mandatory 3+ years of Windows Technical Service desk experience is necessary.- knowledge Windows 10, 201 Knowledge in windows buildout- knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange,...

Provides first level support/initial point of contact for Ensono’s associates and/or external clients’ regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or assigns issue...

Provides first level support/initial point of contact for Ensono’s associates and/or external clients’ regarding computer and network related incidents, requests or issues. Captures and documents relevant information through online tracking system, prioritizes issues and investigates solutions. Provides immediate resolution if possible or assigns issue...

Service Desk Engineer – Managed ServicesAs Service Desk Engineer you will act as the first point of contact for Managed Service customers contacted via ticketing tool ( preferably service now ) to report issues and faults relating to their service.The primary objective of the role is to provide first time resolution.This will be achieved by...

Role - Voice & Accent Trainer (Service Desk) Location - Pune Work from office Rotational shifts **Required skill set** Minimum 4 years of experience in service desk/ technical support processes Should have 1 Year of experience in Voice and accent Training into a Service desk Process Excellent communication (verbal and written) in English Ability to...

Role purpose:The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measuredand adhered. Owner of key measurements, Service Levels, and critical deliverables for SD servicesMain responsibilities:Performance of a single delivery center. Adherence to standards, measurement and reporting ofmetrics.Overall responsibility for...

Role purpose:The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measuredand adhered. Owner of key measurements, Service Levels, and critical deliverables for SD servicesMain responsibilities:Performance of a single delivery center. Adherence to standards, measurement and reporting ofmetrics.Overall responsibility for...

Role purpose: The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered. Owner of key measurements, Service Levels, and critical deliverables for SD services Main responsibilities: Performance of a single delivery center. Adherence to standards, measurement and reporting of metrics. Overall responsibility...

(sERVICE dESK AND mAJOR INCIDENT mANGEMENT) - (3 TO 5 years) (Pune/Remote) - What's this role about? **As IT SD & MIM Analyst, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Zensar provides an environment were challenged and...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...