Front Office Executive

2 weeks ago


Kurnool, India Dr Mohan's Diabetes Specialities Centre Full time

Job description: Kurnool

Executive - Front Office

To provide Quality patient service and maintain good patient relationship

Maintaining the TAT in registration process

Case sheet management:

- Maintenance and easy retrieval of case sheet
- Regular online updating of case sheet

Giving correct time-slot for the patients and dispatch of reports without delay

Coordination in Patient - Doctors query management

Updating of visiting consultant data

Managing and handling patient issues and escalation to the reporting authority

Telephone etiquette

100 % conversion in enquiries ( webmail, Knowlarity, I/g calls), DFC calls for review patients

Provide quality knowledge about the service, Promotion of packages and home care facility

Quality parameters followed as per SOP's

Error free registration

Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.

**Education**:
Bachelor's (preferred)

Experience:0-2 Years

Front office: 1 year (preferred)

*Speak with the employer* +91 9952065212

**Language**:
English and Telugu(preferred)

Microsoft Office: 1 year (preferred)

total work: 1 year (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹24,000.00 per month

**Benefits**:
Health insurance

Provident Fund

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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