IT Admin

2 months ago

Andheri Mumbai Maharashtra, India Realatte Ventures LLP Full time

**Job Title: IT Administrator**

**Overview**:
The IT Administrator plays a crucial role in ensuring the smooth operation of all IT systems within the organization. This position involves managing, maintaining, and troubleshooting hardware, software, and network infrastructure to support daily operations. The IT Administrator is responsible for ensuring the security, reliability, and efficiency of IT resources while providing technical support to end-users.

**Responsibilities**:

- **System Administration**:

- Monitor system performance and ensure optimal operation through regular maintenance and upgrades.
- Manage user accounts, permissions, and access rights to ensure data security and compliance.
- Implement backup and disaster recovery procedures to safeguard critical data.
- **Network Management**:

- Administer network infrastructure, including routers, switches, firewalls, and wireless access points.
- Monitor network traffic, troubleshoot connectivity issues, and optimize network performance.
- Implement security measures to protect the network from unauthorized access and cyber threats.
- Maintain documentation of network configurations and topology.
- **Technical Support**:

- Diagnose and resolve hardware, software, and network-related problems in a timely manner.
- Create and maintain user guides, manuals, and FAQs to assist users in utilizing IT resources effectively.
- Collaborate with vendors and external service providers to resolve complex technical issues.
- **Security Management**:

- Implement and enforce IT security policies, procedures, and best practices.
- Conduct regular security audits and vulnerability assessments to identify and mitigate risks.
- Monitor security logs, analyze security incidents, and respond to security breaches promptly.
- Stay informed about emerging threats and security technologies to proactively address security challenges.
- **Documentation and Reporting**:

- Maintain accurate records of IT assets, configurations, and changes using a configuration management database (CMDB) or similar tools.
- Generate reports on system performance, usage trends, and security incidents for management review.
- Document standard operating procedures (SOPs) and technical guidelines for IT processes and protocols.

**Qualifications**:

- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Proven experience in IT administration, system/network support, or a related role.
- Proficiency in managing Windows and/or Linux server environments.
- Strong knowledge of networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.).
- Familiarity with virtualization technologies (VMware, Hyper-V, etc.) and cloud platforms (AWS, Azure, GCP).
- Excellent troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues.
- Solid understanding of IT security principles, practices, and technologies.
- Strong communication skills with the ability to interact effectively with users, peers, and management.
- Relevant certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA), etc.) are a plus.

**Note**: This job description is intended to convey information essential to understanding the scope of the IT Administrator role but may not encompass every duty or responsibility. Duties and responsibilities may be added, removed, or modified as necessary to meet business needs.

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

**Experience**:

- Asset management: 3 years (preferred)
- Inventory management: 3 years (preferred)
- Hardware and Software: 2 years (preferred)

Work Location: In person

**Speak with the employer**

+91 7506687720

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