Client Relationship Executive
3 weeks ago
Client Relationship Executive - Female Only
**Responsibilities**:
- Build and maintain strong relationships with clients, understanding their needs and objectives
- Act as the main point of contact for clients, addressing inquiries, concerns, and requests in a timely manner
- Collaborate with the Dubai team to develop and implement digital marketing strategies for clients
- Coordinate with internal teams to ensure timely delivery of services and solutions
- Provide regular updates and reports to clients on the progress of campaigns and projects
- Identify upsell and cross-sell opportunities to increase revenue from existing clients
- Conduct regular client meetings and presentations to review performance and discuss future plans
- Stay up-to-date with industry trends and best practices in digital marketing to provide valuable insights and recommendations to clients
- Handle any escalations or issues raised by clients with professionalism and efficiency
- Ensure customer satisfaction and retention by exceeding client expectations
**Requirements**:
- Bachelor's degree in related field.
- Should have 2years Of Experience.
- Proven experience in client relationship management or account management, preferably in a digital marketing agency.
- Excellent communication and interpersonal skills, with fluency in English, Malayalam, and Hindi.
- Proficiency in Microsoft Office suite.
Location : Cochin
**Salary**: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Cochin, Kerala (required)
Ability to Relocate:
- Cochin, Kerala: Relocate before starting work (required)
Work Location: In person
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