Salesforce Administrator

2 weeks ago

Gurgaon, India Hear.com IN Full time

person should hear well to live well. With our unique digital business model, we have changed the way
hearing care is provided. We are a profitable global health-technology company with origins in Europe.
Since starting our journey in 2012, we have helped over 100,000 customers get on the path to better
hearing. In just 7 years we have grown our team from 2 to over 1,000 people. We work hard and play
hard in 11 international locations from Denver to Seoul. We promise to ourselves: to define the future of
hearing care, to never be corporate and to always live Day One.

Join us now, as we are shaping this fascinating consumer healthcare space

We are looking for a salesforce Administrator to join our forward-thinking People team based in Gurgaon

**Your core tasks**:

- Implementation of Salesforce customizations in Salesforce Cloud, Community cloud, Process builder,

Workflows, Page layouts, Profile and permission sets.
- Engage with the business stakeholders as needed to work collaboratively on implementing solutions

for approved enhancements/changes to ensure proper design and a satisfied customer.
- Collaborate in international project teams
- Document relevant development requests and solution provided.
- Perform testing and validation of Salesforce configuration and development.
- Monitor performance, scalability and refactoring
- Perform deployments requested by the salesforce engineering and business analyst team.
- Monitor the overall system health and pro-actively engage the salesforce engineers in solving any

maintenance or system administrative issues.
- Provide Reports and Dashboards to our business stakeholders
- Possess great data administration skills to retain data arranged and easily accessible
- Have excellent problem-solving skills to solve all the business and process-related problems of the

organization
- Adaptive, is able to handle multiple projects within a fast paced, ever changing environment
- Ability to learn to navigate and function effectively in a geographically dispersed organization

**Your profile**:

- 3+ years' experience as a Salesforce Administrator.
- Salesforce certified - optional
- Experience with international salesforce instances (optional)
- Excellent analytical, technology and problem-solving skills.

Workflows, Process Builder.
- Experience with Salesforce Lightning is must
- Knowledge of Salesforce permissions, roles and logical formulas.
- Additional Salesforce Certifications Preferred
- Experience in implementation projects using Agile methods and practices preferred.
- Experience with Jira or Trello preferred
- Speaking or writing in English should not be a challenge

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